Gentiva
Brookhaven, MS · Medicare-certified hospice (CCN 251561)
CMS process measure: 98.82 (state average 97.83 — at state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (601) 990-2315 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Gentiva, so no star rating or recommend percentage is available. On the CMS composite process measure, Gentiva scored 98.82, which is at the Mississippi state average of 97.83.
Gentiva serves 33 ZIP codes from its Brookhaven, Mississippi office in Lincoln County.
Yes, Gentiva is Medicare-certified (CCN 251561), certified since April 28, 2000; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in Brookhaven, Mississippi, serving Lincoln County and the surrounding area. It has been Medicare-certified since April 28, 2000 (CCN 251561), meaning it has met federal health and safety standards for hospice care for over two decades.
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, and percent rating the hospice 9-10) for Gentiva. This is often due to too few surveyed patients to report reliably, and it should not be read as an indication of poor quality — simply that CMS has not made this figure available.
On the CMS composite process measure, which reflects how consistently a hospice completes key care processes, Gentiva scored 98.82, compared to the Mississippi state average of 97.83 — placing it at the state average. Gentiva's care index score is listed as 9, and CMS data shows that 69.8% of patients received visits from hospice staff in the last days of life.
Gentiva's service area covers 33 ZIP codes from its Brookhaven office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are included here. All figures above come from CMS Care Compare data and are subject to CMS's most recent reporting vintage. Families are encouraged to verify current details directly with Gentiva and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 251561) since April 28, 2000, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Gentiva, often due to too few surveyed patients; this does not necessarily reflect quality.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 98.82, compared to the Mississippi state average of 97.83, placing it at the state average.
What areas and ZIP codes does this hospice serve?
Gentiva serves 33 ZIP codes from its Brookhaven, Mississippi office in Lincoln County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type does not directly indicate quality of care, but families may want to know it when comparing providers.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since April 28, 2000.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when a patient is no longer pursuing curative treatment and is expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Gentiva delivers care; please contact Gentiva at (601) 990-2315 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Gentiva at (601) 990-2315 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and how care is coordinated; contact Gentiva at (601) 990-2315 for specifics not covered by this data.
How do I verify this hospice on Medicare Care Compare?
You can review Gentiva's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/251561?state=MS.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.