Gentiva
Brownwood, TX · Medicare-certified hospice (CCN 451707)
CMS process measure: 95.56 (state average 94.72 — at state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (325) 643-5718 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 90% would definitely recommend Gentiva, and 88% rated their experience a 9 or 10 out of 10. Its CMS composite process score of 95.56 is at the Texas state average of 94.72.
Gentiva serves 33 ZIP codes from its Brownwood, Texas office in Brown County, according to CMS Care Compare data.
Yes, Gentiva is Medicare-certified (CCN 451707), certified since July 25, 2001, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice located in Brownwood, Texas, in Brown County. The hospice has been Medicare-certified since July 25, 2001, under CMS Certification Number (CCN) 451707.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey reported that 90% would definitely recommend Gentiva to others, and 88% rated their overall experience with the hospice a 9 or 10 out of 10. CMS has not published a separate CAHPS star rating for this hospice in the data provided, which can occur when patient counts are small; this is not an indication of poor quality.
On CMS's composite process measure, which reflects the timeliness and completeness of care processes, Gentiva scored 95.56, compared to the Texas state average of 94.72 — placing it at the state average. CMS also reports a care index score of 10 and notes that 72.3% of patients received visits from hospice staff in the final days of life, according to the available data.
Gentiva's service area, as reflected in CMS data, spans 33 ZIP codes served from its Brownwood office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are provided here.
All figures above are drawn from CMS Care Compare data as most recently published; families are encouraged to verify current details directly on Medicare Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 451707) since July 25, 2001, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CAHPS Hospice Survey reported on CMS Care Compare, 90% of family caregivers said they would definitely recommend Gentiva, and 88% rated their overall experience a 9 or 10 out of 10. CMS has not published a separate star rating for this hospice in the data available.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 95.56, compared to the Texas state average of 94.72, placing it at the state average. CMS data also shows a care index score of 10 and 72.3% of patients receiving visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Gentiva serves 33 ZIP codes from its Brownwood, Texas location in Brown County, according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not by itself determine quality; CMS quality measures and family caregiver survey results are more direct indicators of experience of care.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since July 25, 2001.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean no care is provided — pain management and supportive care continue.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Gentiva at (325) 643-5718 or verify on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Gentiva at (325) 643-5718 or verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You may want to ask about caregiver support, how services are staffed, and how the hospice's CMS quality scores compare to others in your area; contact Gentiva at (325) 643-5718 for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 451707) directly at https://www.medicare.gov/care-compare/details/hospice/451707?state=TX to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.