Gentiva
Conyers, GA · Medicare-certified hospice (CCN 111668)
CMS process measure: 96.95 (state average 93.95 — above state average)
Serves: 64 ZIP codes (is yours included? →) · Phone: (678) 413-1360 · Verify on Medicare Care Compare ↗
Families surveyed by CMS reported that 69% would definitely recommend Gentiva, and the hospice scored 96.95 on the CMS composite process measure, above the Georgia state average of 93.95. These figures come from the CMS Care Compare CAHPS survey data.
Gentiva serves 64 ZIP codes from its office in Conyers, Georgia, located in Rockdale County. This service area reflects the coverage area reported in CMS Care Compare data.
Yes, Gentiva is Medicare-certified, with CCN 111668, certified since March 5, 2008. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that they qualify.
About this hospice
Gentiva is a for-profit hospice located in Conyers, Georgia, serving Rockdale County and the surrounding area. It has been Medicare-certified since March 5, 2008 (CCN 111668).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 69% would definitely recommend this hospice, and 71% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall CAHPS star rating figure in the data available for this profile.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Gentiva scored 96.95, above the Georgia state average of 93.95. Its care index score is listed at 9, and CMS data show that 48.7% of patients received visits from hospice staff in the final days of life. Where a measure is not listed here, it means CMS has not published that figure for this hospice, which often reflects a small number of surveyed patients rather than an indication of quality.
Gentiva's service area, as reflected in CMS data, spans 64 ZIP codes from its Conyers office. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here. All figures in this profile are drawn from CMS Care Compare data and should be verified directly for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 111668) since March 5, 2008, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 69% of family caregivers said they would definitely recommend Gentiva, and 71% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 96.95, which is above the Georgia state average of 93.95, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Gentiva serves 64 ZIP codes from its office in Conyers, Georgia, in Rockdale County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 64 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type does not by itself determine quality, so it's worth reviewing the CMS survey and quality measures alongside this fact.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since March 5, 2008.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer being pursued, typically for people with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean giving up all care, and patients can still receive treatment for other conditions.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Gentiva provides care; please contact the hospice at (678) 413-1360 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact Gentiva directly at (678) 413-1360 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about how caregivers rated their experience, how a hospice compares to state averages on quality measures, and what areas it serves — all of which are covered in this profile using CMS Care Compare data.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva directly at https://www.medicare.gov/care-compare/details/hospice/111668?state=GA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.