Gentiva
Edina, MN · Medicare-certified hospice (CCN 241611)
CMS process measure: 98.59 (state average 97.62 — at state average)
Serves: 56 ZIP codes (is yours included? →) · Phone: (612) 361-0022 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said Gentiva would be recommended 75% of the time, with 71% rating their experience a 9 or 10 out of 10. On CMS's composite process measure, Gentiva scored 98.59, about the same as Minnesota's state average of 97.62.
Gentiva serves 56 ZIP codes from its office in Edina, Minnesota, in Hennepin County.
Yes, Gentiva is Medicare-certified (CCN 241611, certified since 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Edina, Minnesota, serving Hennepin County and surrounding communities. It has been Medicare-certified since October 13, 2020 (CCN 241611).
According to CMS Care Compare survey data, 75% of family caregivers said they would definitely recommend Gentiva to others, and 71% rated their overall experience with the hospice a 9 or 10 out of 10. CMS has not published a separate overall CAHPS star rating for this hospice, which often happens when the number of surveyed patients is small; this does not indicate poor quality, only that CMS has not released that figure.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Gentiva scored 98.59, compared with the Minnesota state average of 97.62 — CMS categorizes this as at the state average. CMS also reports that visits occurred in the last days of life for 73.2% of patients, and lists a care index score of 8 for this hospice.
Gentiva's service area, as reflected in CMS data, spans 56 ZIP codes from its Edina office.
All figures above come from CMS Care Compare data. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility; no cost details beyond that are provided here. Families are encouraged to contact Gentiva directly and to review the listing on Medicare Care Compare for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified (CCN 241611) since October 13, 2020, and the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS reports that 75% of family caregivers said they would definitely recommend Gentiva, and 71% rated their overall experience a 9 or 10 out of 10. CMS has not published a separate overall star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 98.59, compared with a Minnesota state average of 97.62 — CMS lists this as at the state average.
What areas and ZIP codes does this hospice serve?
Gentiva serves 56 ZIP codes from its office in Edina, Hennepin County, Minnesota.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 56 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not directly determine quality; CMS survey and process measures are separate indicators worth reviewing on their own.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since October 13, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness; it does not mean stopping all medical care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Gentiva provides care; contact Gentiva at (612) 361-0022 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Gentiva at (612) 361-0022 to ask about starting care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS process measures, what areas it serves, and how to reach the hospice; Gentiva can be reached at (612) 361-0022 for specifics beyond CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 241611) directly at https://www.medicare.gov/care-compare/details/hospice/241611?state=MN to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.