Gentiva
Harlingen, TX · Medicare-certified hospice (CCN 451667)
CMS process measure: 99.14 (state average 94.72 — above state average)
Serves: 48 ZIP codes (is yours included? →) · Phone: (956) 423-1101 · Verify on Medicare Care Compare ↗
Family caregivers gave Gentiva 2 out of 5 stars in the CMS CAHPS survey, with 76% saying they would definitely recommend it. On the CMS composite process measure, Gentiva scored 99.14, above the Texas state average of 94.72.
Gentiva serves 48 ZIP codes from its Harlingen, Texas office in Cameron County.
Yes, Gentiva is Medicare-certified (CCN 451667), certified since 1997; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice provider based in Harlingen, Texas, serving families in Cameron County and the surrounding area. It has been Medicare-certified since May 14, 1997, meaning it has met federal requirements for hospice care for over two decades.
According to CMS Care Compare CAHPS survey data, family caregivers gave Gentiva an overall rating of 2 stars. 76% of surveyed family caregivers said they would definitely recommend this hospice to others, and 78% rated their experience 9 or 10 out of 10. These figures reflect the experiences reported by families of patients who received care.
On the CMS composite process measure — which reflects how consistently a hospice completes recommended care processes — Gentiva scored 99.14, which is above the Texas state average of 94.72. CMS also reports that 69.3% of patients received visits in the last days of life, and a care index score of 9. Any measure not mentioned here has not been published by CMS for this hospice, which is often the result of small patient counts and does not indicate poor quality.
Gentiva's service area covers 48 ZIP codes from its Harlingen office. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost information is provided here. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 451667) since May 14, 1997, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, family caregivers gave Gentiva an overall rating of 2 stars, with 76% saying they would definitely recommend the hospice and 78% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 99.14, which is above the Texas state average of 94.72; CMS also reports a care index score of 9 and that 69.3% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Gentiva serves 48 ZIP codes from its Harlingen, Texas office in Cameron County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 48 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS publishes the same quality measures for all ownership types.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since May 14, 1997.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for people who have stopped curative treatment and are typically expected to live six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care, and patients can still receive medical attention for symptom relief and support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Gentiva delivers care; contact the hospice at (956) 423-1101 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Gentiva at (956) 423-1101 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, coverage area, staff availability, and CMS quality ratings; contact Gentiva directly at (956) 423-1101 for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 451667) directly at https://www.medicare.gov/care-compare/details/hospice/451667?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.