Gentiva Hospice
Coeur D'Alene, ID · Medicare-certified hospice (CCN 131576)
CMS process measure: 96.55 (state average 95.18 — above state average)
Serves: 18 ZIP codes (is yours included? →) · Phone: (208) 765-3452 · Verify on Medicare Care Compare ↗
Family caregivers reported that 89% would definitely recommend Gentiva Hospice, and 85% rated their experience a 9 or 10 out of 10, according to CMS survey data. Its CMS composite process score of 96.55 is above the Idaho state average of 95.18.
Gentiva Hospice serves 18 ZIP codes from its Coeur D'Alene, Idaho office in Kootenai County. Families can contact the hospice directly to confirm whether their specific address falls within this service area.
Yes, Gentiva Hospice is Medicare-certified (CCN 131576, since 2016). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva Hospice is a for-profit hospice serving Coeur D'Alene, Idaho and the surrounding Kootenai County area. According to CMS Care Compare data, this hospice has been Medicare-certified since December 30, 2016.
In the CMS CAHPS family caregiver survey, 89% of caregivers said they would definitely recommend this hospice to others, and 85% rated their overall experience with the hospice a 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating figure for this hospice in the data provided, though the recommendation and rating percentages offer a picture of family experience.
On CMS's composite process quality measure, Gentiva Hospice scored 96.55, which is above the Idaho state average of 95.18. This composite reflects how consistently the hospice performed a bundle of recommended care processes. CMS data also shows 61.9% of visits occurred in the last days of life, a measure of visit intensity near end of life, and a care index score of 9. If any measure is not mentioned here, CMS has not published it for this hospice, which is often related to small patient counts rather than an indication of care quality.
Gentiva Hospice serves 18 ZIP codes from its Coeur D'Alene, Idaho office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. All figures above come from CMS Care Compare data as provided; families are encouraged to verify current figures directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva Hospice is Medicare-certified (CCN 131576) since December 30, 2016. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS CAHPS survey data, 89% of family caregivers said they would definitely recommend Gentiva Hospice, and 85% rated their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva Hospice scored 96.55 on the CMS composite process measure, which is above the Idaho state average of 95.18.
What areas and ZIP codes does this hospice serve?
Gentiva Hospice serves 18 ZIP codes from its Coeur D'Alene, Idaho office in Kootenai County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 18 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva Hospice is organized as a for-profit hospice. Ownership type does not directly determine care quality, but it can be one factor families weigh alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
Gentiva Hospice has been Medicare-certified since December 30, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to stop curative treatment and are focusing on comfort, typically with a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, attention, or support.
Where is hospice care provided — at home or in a facility?
The provided CMS data does not specify care settings for this hospice; please contact Gentiva Hospice at (208) 765-3452 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Gentiva Hospice at (208) 765-3452 to learn how to begin care and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, quality measure scores compared to state averages, service area coverage, and how to begin care — Gentiva Hospice can be reached at (208) 765-3452 for details beyond what CMS publishes.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva Hospice directly at medicare.gov/care-compare using CCN 131576 or by visiting the listing's Care Compare URL to confirm current figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.