Gentiva Hospice
San Antonio, TX · Medicare-certified hospice (CCN 451563)
CMS process measure: 97.28 (state average 94.72 — above state average)
Serves: 79 ZIP codes (is yours included? →) · Phone: (210) 738-8141 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said 79% would definitely recommend Gentiva Hospice, and 81% rated their experience a 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 97.28, above the Texas state average of 94.72.
Gentiva Hospice serves 79 ZIP codes from its San Antonio, Texas office in Bexar County. Families in the surrounding region can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Gentiva Hospice is Medicare-certified, with CCN 451563, certified since 1992. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Gentiva Hospice is a for-profit hospice provider based in San Antonio, Texas, serving families in Bexar County and surrounding areas. It has been Medicare-certified since August 19, 1992, meaning it has operated under CMS oversight for over three decades.
According to CMS Care Compare survey data, family caregivers reported that 79% would definitely recommend this hospice to others, and 81% rated their overall experience with the hospice a 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided.
On CMS's composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Gentiva Hospice scored 97.28, which is above the Texas state average of 94.72. This suggests that, on this particular measure, the hospice performed better than the typical hospice in the state. A care index score of 9 and a figure showing 56.1% of patients receiving visits in the last days of life were also reported by CMS, though families should review the full Care Compare listing for context on how these numbers are calculated.
Gentiva Hospice reports serving 79 ZIP codes from its San Antonio office, indicating a fairly broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data as provided; families are encouraged to verify current details directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva Hospice is Medicare-certified (CCN 451563) and has been since August 19, 1992. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS survey data, 79% of family caregivers said they would definitely recommend Gentiva Hospice, and 81% rated their overall experience a 9 or 10 out of 10. CMS has not published a separate star rating for this hospice in the data available.
How does this hospice score on CMS quality measures compared to the state average?
On CMS's composite process measure, Gentiva Hospice scored 97.28, compared to the Texas state average of 94.72 — placing it above the state average on this measure.
What areas and ZIP codes does this hospice serve?
Gentiva Hospice reports serving 79 ZIP codes from its San Antonio, Texas location in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 79 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva Hospice is organized as a for-profit hospice. Ownership type alone does not determine quality of care; CMS quality and survey measures offer more direct insight into patient experience.
How long has this hospice been Medicare-certified?
Gentiva Hospice has been Medicare-certified since August 19, 1992, over 30 years as of recent CMS data.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness, alongside curative treatment, to manage symptoms and improve quality of life. Hospice care is a specific type of palliative care for people with a terminal prognosis who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up all care, but rather choosing a different kind of care focused on symptom relief and support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Gentiva Hospice delivers care. Please contact the hospice at (210) 738-8141 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Please contact Gentiva Hospice directly at (210) 738-8141 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about survey results, quality measures, service area, and how care needs will be met; contacting the hospice at (210) 738-8141 and reviewing its Medicare Care Compare listing can help answer specific questions.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva Hospice directly at https://www.medicare.gov/care-compare/details/hospice/451563?state=TX to review its current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.