Gentiva I
South Portland, ME · Medicare-certified hospice (CCN 201525)
CMS process measure: 100 (state average 98.69 — above state average)
Serves: 46 ZIP codes (is yours included? →) · Phone: (207) 245-1648 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said 88% would definitely recommend Gentiva I, and 85% rated it 9 or 10 out of 10. Its CMS composite process score of 100.00 is above the Maine state average of 98.69.
Gentiva I serves 46 ZIP codes from its South Portland, Maine office in Cumberland County.
Yes, Gentiva I is Medicare-certified (CCN 201525, since January 2023); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva I is a Medicare-certified hospice serving South Portland, Maine, and the surrounding Cumberland County area. According to CMS Care Compare data, this hospice has been Medicare-certified since January 4, 2023, identified by CCN 201525.
CMS's CAHPS Hospice Survey, which gathers feedback from family caregivers, reports that 88% of respondents said they would definitely recommend this hospice, and 85% gave it an overall rating of 9 or 10 out of 10. CMS has not published a specific overall CAHPS star rating for this listing in the data provided, though the underlying survey percentages are available above.
On CMS's composite process measure — which reflects how consistently a hospice completes recommended care processes — Gentiva I scored 100.00, compared to a Maine state average of 98.69, placing it above the state average. CMS also reports that 83.8% of patients received visits in the last days of life, a measure tracked by CMS's care index.
Gentiva I's service area, per CMS data, spans 46 ZIP codes from its South Portland office.
The Medicare hospice benefit covers hospice care for eligible patients under a doctor's certification; no cost details are provided here beyond that fact. All figures above come from CMS Care Compare data as supplied; families are encouraged to verify current details directly on Care Compare or by calling the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva I is Medicare-certified (CCN 201525, since January 4, 2023). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 88% of family caregivers said they would definitely recommend Gentiva I, and 85% rated it 9 or 10 out of 10 overall.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva I's composite process score is 100.00, compared to Maine's state average of 98.69 — above the state average. CMS also reports 83.8% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
CMS data shows Gentiva I serves 46 ZIP codes from its South Portland, Cumberland County, Maine location.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 46 this hospice reports serving.
How long has this hospice been Medicare-certified?
Gentiva I has been Medicare-certified since January 4, 2023.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped seeking a cure and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing an illness; it does not mean giving up care, support, or dignity.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify care settings; please contact Gentiva I at (207) 245-1648 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include enrollment steps; please contact Gentiva I at (207) 245-1648 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction ratings, quality measures, service area, and how a hospice communicates with patients and families — you can also compare these figures on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva I directly at https://www.medicare.gov/care-compare/details/hospice/201525?state=ME to confirm current ratings and details.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Ownership type was not provided in the available data; please contact Gentiva I at (207) 245-1648 or check Medicare Care Compare for this detail.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.