Gentiva Ii
Casa Grande, AZ · Medicare-certified hospice (CCN 031537)
CMS process measure: 94.42 (state average 94.29 — at state average)
Serves: 109 ZIP codes (is yours included? →) · Phone: (480) 461-3144 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said Gentiva II earned an 83% definite-recommend rate, with 81% rating it 9 or 10 out of 10. On CMS's composite process-of-care measure, it scored 94.42, which is right at the Arizona state average of 94.29.
Gentiva II serves 109 ZIP codes from its office in Casa Grande, Arizona, in Pinal County.
Yes, Gentiva II is Medicare-certified, with CCN 031537, certified since September 28, 1996; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva II is a for-profit hospice based in Casa Grande, Arizona, serving families in Pinal County and the surrounding area. It has been Medicare-certified since September 28, 1996.
According to CMS Care Compare survey data, 83% of family caregivers said they would definitely recommend Gentiva II, and 81% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating for this hospice in the data provided, so no single star figure is included here.
On CMS's composite process-of-care measure, Gentiva II scored 94.42, which is at the state average for Arizona (94.29). CMS also reports a care index score of 10 and notes that 74.0% of patients received visits in the last days of life, according to the available data.
Gentiva II reports serving 109 ZIP codes from its Casa Grande office, reflecting a broad service area within the region.
All figures above come from CMS Care Compare data as provided; families should check Medicare.gov Care Compare directly for the most current figures. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are included here. This profile does not describe specific staff, facilities, or services beyond what CMS has published, and families are encouraged to contact the hospice directly for further information about how care is delivered.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva II is Medicare-certified (CCN 031537, certified since September 28, 1996), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS survey data, 83% of family caregivers said they would definitely recommend Gentiva II, and 81% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva II's composite process-of-care score is 94.42, which CMS classifies as at the Arizona state average of 94.29.
What areas and ZIP codes does this hospice serve?
Gentiva II serves 109 ZIP codes from its office in Casa Grande, Arizona, in Pinal County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 109 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva II is a for-profit hospice; ownership type does not by itself indicate quality, but CMS reports it publicly for transparency.
How long has this hospice been Medicare-certified?
Gentiva II has been Medicare-certified since September 28, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped seeking to cure their illness and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Gentiva II delivers care; please contact the hospice at (480) 461-3144 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Gentiva II at (480) 461-3144 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measures, service area, and how care is coordinated; contact Gentiva II at (480) 461-3144 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva II directly at https://www.medicare.gov/care-compare/details/hospice/031537?state=AZ using CCN 031537.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.