Gentiva Ii
Springfield, TN · Medicare-certified hospice (CCN 441553)
CMS process measure: 98.8 (state average 98.92 — at state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (615) 365-1009 · Verify on Medicare Care Compare ↗
Families surveyed by CMS reported that 86% would definitely recommend Gentiva II, and its CMS composite process score of 98.80 is about at the Tennessee state average of 98.92. CMS has not published an overall star rating for this hospice in the data available.
Gentiva II serves 42 ZIP codes from its Springfield, Tennessee office in Robertson County.
Yes, Gentiva II is Medicare-certified (CCN 441553), certified since 1994; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva II is a for-profit hospice based in Springfield, Tennessee, serving families in Robertson County and surrounding areas. It has been Medicare-certified since June 30, 1994, meaning it has met federal health and safety standards for hospice care for over 25 years.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey reported that 86% would definitely recommend this hospice to others, and 83% rated their experience 9 or 10 on a 0-10 scale. CMS has not published an overall CAHPS star rating for this hospice in the data provided.
On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of recommended care processes — Gentiva II scored 98.80, which CMS classifies as at the Tennessee state average of 98.92. CMS also reports a care index score of 10 and notes that 61.5% of patients received visits from hospice staff during the last days of life, per its published data.
Gentiva II's service area, as reflected in CMS data, spans 42 ZIP codes. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here beyond that. All figures above reflect CMS Care Compare data as supplied and may be updated periodically by CMS; families are encouraged to check the Care Compare website directly for the most current figures.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva II is Medicare-certified (CCN 441553) and has been since June 30, 1994. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 86% of family caregivers said they would definitely recommend Gentiva II, and 83% rated their experience 9 or 10 out of 10. CMS has not published an overall star rating for this hospice in the data provided.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva II's CMS composite process score is 98.80, which is at the Tennessee state average of 98.92.
What areas and ZIP codes does this hospice serve?
Gentiva II, located in Springfield, Tennessee (Robertson County), serves 42 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva II is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality measures and family survey results provide more direct insight.
How long has this hospice been Medicare-certified?
Gentiva II has been Medicare-certified since June 30, 1994.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside treatment aimed at a cure, while hospice care is generally for patients with a life-limiting illness who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than treatments aimed at curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Gentiva II delivers care. Please contact the hospice at (615) 365-1009 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process. Please contact Gentiva II at (615) 365-1009 to learn how to begin care, and verify information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about family caregiver survey results, how a hospice's quality measures compare to state averages, the range of ZIP codes served, and how care is coordinated — all of which are reflected here using CMS Care Compare data where available.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva II directly using its CMS Certification Number 441553 at https://www.medicare.gov/care-compare/details/hospice/441553?state=TN.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.