Gentiva
Kansas City, MO · Medicare-certified hospice (CCN 261534)
CMS process measure: 93.48 (state average 95.27 — below state average)
Serves: 53 ZIP codes (is yours included? →) · Phone: (816) 795-1333 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Gentiva, so there is no star rating or percent-recommend figure available. On CMS's composite process measure, Gentiva scored 93.48, which is below the Missouri state average of 95.27.
Gentiva serves 53 ZIP codes from its Kansas City, Missouri office in Jackson County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Gentiva is Medicare-certified (CCN 261534, certified since 1993). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Kansas City, Missouri, serving families in Jackson County and the surrounding region. The hospice has been Medicare-certified since July 8, 1993, meaning it has met federal health and safety standards for hospice care for over three decades.
According to CMS Care Compare data, Gentiva has a composite process measure score of 93.48, which is below the Missouri state average of 95.27. This composite score reflects how consistently the hospice performs a set of care processes CMS tracks for hospice quality. CMS also reports a care index score of 9 and notes that 74.5% of patients received visits from hospice staff in the last days of life, a measure of timely support during the final stage of care.
CMS has not published a CAHPS family caregiver star rating, percent who would definitely recommend, or percent rating the hospice 9-10 for Gentiva in the data provided. This is often the case for hospices with smaller patient counts and should not be read as a sign of poor quality.
Gentiva's service area, based on CMS data, spans 53 ZIP codes from its Kansas City office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to review the source directly and confirm current details with the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 261534) and has been since July 8, 1993. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating, percent recommend, or percent rating 9-10) for Gentiva, which often happens with smaller patient counts rather than indicating a quality concern.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 93.48, below the Missouri state average of 95.27. CMS also reports a care index score of 9 and that 74.5% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Gentiva serves 53 ZIP codes from its Kansas City, Missouri office in Jackson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 53 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not by itself determine care quality; CMS quality measures and surveys offer more direct comparisons.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since July 8, 1993.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those nearing the end of life who have generally stopped seeking curative treatment.
Does choosing hospice mean giving up treatment?
Hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care, support, or dignity.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Gentiva delivers care; contact the hospice at (816) 795-1333 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Gentiva at (816) 795-1333 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and how care is coordinated; you can raise these directly with Gentiva at (816) 795-1333.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 261534) directly at https://www.medicare.gov/care-compare/details/hospice/261534?state=MO to confirm the figures reported here.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.