Gentiva
Livingston, TX · Medicare-certified hospice (CCN 671609)
CMS process measure: 100 (state average 94.72 — above state average)
Serves: 38 ZIP codes (is yours included? →) · Phone: (936) 327-5888 · Verify on Medicare Care Compare ↗
Family caregivers rated Gentiva highly on the CMS survey, with 96% saying they would definitely recommend it and 93% giving it a 9 or 10 out of 10. Its CMS composite process score of 100.00 is above the Texas state average of 94.72.
Gentiva serves 38 ZIP codes from its office in Livingston, Texas, in Polk County.
Yes, Gentiva is Medicare-certified (CCN 671609, since 2008); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Livingston, Texas, serving families in Polk County and the surrounding area. It has been Medicare-certified since December 11, 2008 (CCN 671609).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported strongly positive experiences: 96% said they would definitely recommend this hospice to others, and 93% rated their overall experience 9 or 10 out of 10. CMS has not published a separate CAHPS overall star rating for this hospice in the data provided, which can happen when survey volumes are limited; this does not indicate poor quality.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Gentiva scored 100.00, compared with a Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 10 and notes that 72.5% of patients received visits in the final days of life, based on the most recent published CMS data.
Gentiva's service area spans 38 ZIP codes from its Livingston, Texas office. As a Medicare-certified hospice, care under the Medicare hospice benefit is covered for eligible patients whose physician certifies a terminal prognosis; no cost details beyond this are available here. Families are encouraged to confirm current details directly with the hospice and to review the listing on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva has been Medicare-certified since December 11, 2008 (CCN 671609), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies a terminal prognosis.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 96% of family caregivers said they would definitely recommend Gentiva, and 93% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall star rating for this hospice in this data.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 100.00, compared with a Texas state average of 94.72, placing it above the state average according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Gentiva serves 38 ZIP codes from its office in Livingston, Texas, in Polk County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 38 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type doesn't by itself determine quality of care; CMS quality measures and survey results are more direct indicators of a hospice's performance.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since December 11, 2008.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for patients with a terminal prognosis, typically six months or less to live.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment for the terminal illness; other medical care unrelated to the terminal diagnosis can often continue.
Where is hospice care provided — at home or in a facility?
This data does not specify where Gentiva provides care; contact the hospice at (936) 327-5888 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Gentiva directly at (936) 327-5888 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how quickly services begin, what support is available in the final days, and how the hospice compares to state averages on CMS quality measures — Gentiva scores above the Texas average on its composite process measure.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 671609) directly at https://www.medicare.gov/care-compare/details/hospice/671609?state=TX to review current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.