Gentiva
Midland, TX · Medicare-certified hospice (CCN 971637)
CMS process measure: 99.05 (state average 94.72 — above state average)
Serves: 24 ZIP codes (is yours included? →) · Phone: (432) 897-1401 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Gentiva, so no star rating or percent-recommend figure is available. However, on the CMS composite process measure, Gentiva scored 99.05, above the Texas state average of 94.72.
Gentiva serves 24 ZIP codes from its Midland, Texas office in Midland County.
Yes, Gentiva is Medicare-certified (CCN 971637, certified since 2021); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Midland, Texas, serving families in Midland County and the surrounding area. The hospice has been Medicare-certified since March 11, 2021, under CMS Certification Number (CCN) 971637.
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Gentiva. This is often the case for hospices with smaller patient counts and does not indicate poor quality of care — it simply means the data has not been published.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Gentiva scored 99.05, compared with a Texas state average of 94.72 — placing Gentiva above the state average. CMS also reports a care index score of 10 and notes that 73.6% of patients received visits from hospice staff in the final days of life, based on the most recent CMS Care Compare data vintage available.
Gentiva's service area covers 24 ZIP codes from its Midland, TX office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above are drawn from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 971637) since March 11, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Gentiva, which often happens with smaller patient counts and does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 99.05, compared with a Texas state average of 94.72, placing it above the state average; CMS also reports a care index score of 10 and that 73.6% of patients received visits from staff in the final days of life.
What areas and ZIP codes does this hospice serve?
Gentiva serves 24 ZIP codes from its Midland, Texas location in Midland County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type does not by itself indicate quality of care, but it is public information families may want to know.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since March 11, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have chosen to stop curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for Gentiva; please contact the hospice at (432) 897-1401 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Gentiva directly at (432) 897-1401 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, how care needs are met, staffing, and how CMS quality measures compare to state averages; contact Gentiva at (432) 897-1401 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 971637) directly at https://www.medicare.gov/care-compare/details/hospice/971637?state=TX to review current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.