Gentiva
Parsons, KS · Medicare-certified hospice (CCN 171556)
CMS process measure: 100 (state average 95.71 — above state average)
Serves: 40 ZIP codes (is yours included? →) · Phone: (620) 421-6161 · Verify on Medicare Care Compare ↗
Family caregivers gave Gentiva a 4-star rating in the CMS CAHPS survey, with 83% saying they would definitely recommend the hospice. On CMS's composite process measure, Gentiva scored 100.00, above the Kansas state average of 95.71.
Gentiva serves 40 ZIP codes from its Parsons, Kansas office in Labette County, according to CMS Care Compare data. Families outside this area should contact the hospice directly to confirm coverage.
Yes, Gentiva is Medicare-certified (CCN 171556), certified since September 28, 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Gentiva is a for-profit hospice located in Parsons, Kansas, serving families in Labette County and the surrounding region. The hospice has been Medicare-certified since September 28, 2004, meaning it has met federal health and safety standards for hospice care for two decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva a 4-star rating. Of those surveyed, 83% said they would definitely recommend the hospice to others, and 80% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by caregivers of patients cared for by this hospice, as published by CMS.
On CMS's composite process measure, which tracks whether recommended care processes were delivered, Gentiva scored 100.00, compared to the Kansas state average of 95.71 — placing it above the state average. CMS also reports a care index score of 9 and notes that 77.8% of patients received visits in the last days of life, based on the most recent Care Compare data vintage available.
Gentiva's service area, per CMS data, covers 40 ZIP codes from its Parsons office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; this listing does not include cost information beyond that. All figures above come directly from CMS Care Compare and may be updated periodically by CMS.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 171556), certified since September 28, 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS Hospice Survey gave Gentiva a 4-star rating, with 83% of caregivers saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 100.00, compared to the Kansas state average of 95.71, placing it above the state average. CMS also reports a care index score of 9 and that 77.8% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, Gentiva serves 40 ZIP codes from its Parsons, Kansas office in Labette County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 40 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not determine quality on its own; CMS quality measures and survey results are better indicators of care experience.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since September 28, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for those with a prognosis of six months or less if the illness runs its expected course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness; it does not mean giving up on care, support, or attention to a patient's wellbeing.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Gentiva delivers care; contact the hospice at (620) 421-6161 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not describe intake steps; contact Gentiva at (620) 421-6161 to ask how to begin care and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and how care needs are met; Gentiva's published figures above may help with these questions, and you can ask the hospice directly at (620) 421-6161 for anything not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 171556) directly at https://www.medicare.gov/care-compare/details/hospice/171556?state=KS to see the latest CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.