Gentiva
San Diego, CA · Medicare-certified hospice (CCN 051717)
CMS process measure: 98.5 (state average 93.41 — above state average)
Serves: 75 ZIP codes (is yours included? →) · Phone: (858) 565-2499 · Verify on Medicare Care Compare ↗
Gentiva received an overall CAHPS family caregiver rating of 3 stars, with 78% of surveyed caregivers saying they would definitely recommend it. Its CMS composite process-of-care score of 98.50 is above the California state average of 93.41.
Gentiva serves 75 ZIP codes from its office in San Diego, California, in San Diego County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Gentiva is Medicare-certified (CCN 051717), certified since 1998. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies that eligibility.
About this hospice
Gentiva is a for-profit hospice provider based in San Diego, California, serving San Diego County. It has been Medicare-certified since April 24, 1998 (CCN 051717).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Gentiva an overall rating of 3 stars. Among those surveyed, 78% said they would definitely recommend this hospice to others, and 78% rated their overall experience of care between 9 and 10 on a 10-point scale.
On CMS's composite process-of-care measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Gentiva scored 98.50, which is above the California state average of 93.41. CMS also reports a care index score of 10 and notes that 63.8% of patients received visits from hospice staff in the last days of life, per the published data.
Gentiva's service area, as listed on Care Compare, spans 75 ZIP codes.
All figures above come from CMS Care Compare data and reflect the vintage published by CMS at the time of this listing. Where a measure is not mentioned here, CMS has not published it for this hospice, which often happens when patient counts are too small for reliable reporting — this should not be read as a sign of poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost information beyond that is available here. This profile does not describe staffing, facilities, or specific services, as CMS data does not include those details.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Gentiva is Medicare-certified under CCN 051717, certified since April 24, 1998, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare reports a 3-star overall CAHPS rating, with 78% of surveyed family caregivers saying they would definitely recommend Gentiva and 78% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process-of-care score is 98.50, which is above the California state average of 93.41, according to CMS Care Compare.
What areas and ZIP codes does this hospice serve?
Gentiva, located in San Diego, San Diego County, California, serves 75 ZIP codes per CMS listing data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 75 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type does not directly determine care quality, but families may want to review the CAHPS survey results and quality measures alongside this information.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since April 24, 1998.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is focused on comfort for people who have stopped seeking curative treatment and are typically expected to have a limited life expectancy, usually six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up all care — supportive and symptom-focused care continues.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Gentiva delivers care; please contact the hospice at (858) 565-2499 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the enrollment process; please contact Gentiva directly at (858) 565-2499 or check Medicare Care Compare for guidance on getting started.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice performs on CMS quality measures relative to the state average, and the size of the service area — all of which are covered in Gentiva's Care Compare listing.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva directly using CCN 051717 at https://www.medicare.gov/care-compare/details/hospice/051717?state=CA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.