Gentiva
Spirit Lake, IA · Medicare-certified hospice (CCN 161586)
CMS process measure: 99.12 (state average 97.19 — above state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (712) 336-2941 · Verify on Medicare Care Compare ↗
Family caregivers gave Gentiva an overall rating of 3 stars in the CMS survey, with 76% saying they would definitely recommend it. On CMS's composite process measure, Gentiva scored 99.12, above the Iowa state average of 97.19.
Gentiva serves 42 ZIP codes from its office in Spirit Lake, Iowa, in Dickinson County. Families in this area may be eligible for hospice care coordinated from this location.
Yes, Gentiva is Medicare-certified (CCN 161586, since 2007). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Spirit Lake, Iowa, in Dickinson County. It has been Medicare-certified since October 10, 2007 (CCN 161586). All figures below come from CMS Care Compare data.
In the CMS CAHPS Hospice Survey, family caregivers gave Gentiva an overall rating of 3 stars. Seventy-six percent said they would definitely recommend this hospice to others, and 81 percent rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by surveyed family caregivers and are published by CMS.
On CMS's composite process measure, which looks at how consistently core hospice care processes are delivered, Gentiva scored 99.12, compared with the Iowa state average of 97.19 — placing it above the state average. CMS also reports a care index score of 9 and notes that 72.9% of patients received visits in the final days of life, according to the most recent published data.
Gentiva serves a broad area, covering 42 ZIP codes from its Spirit Lake office. Families in this region may be eligible for care coordinated from this location.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond that are provided here. Where CMS has not published a specific measure for this hospice, that reflects data availability — often due to small patient counts — and is not an indication of quality one way or the other. Families are encouraged to review the full, current data on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 161586) since October 10, 2007. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Gentiva received an overall rating of 3 stars, with 76% of family caregivers saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's composite process score is 99.12, compared with the Iowa state average of 97.19 — above the state average. CMS also lists a care index score of 9 and reports that 72.9% of patients received visits in their final days of life.
What areas and ZIP codes does this hospice serve?
Gentiva serves 42 ZIP codes from its office in Spirit Lake, Iowa, in Dickinson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice. Ownership type doesn't determine quality on its own, but families can weigh it alongside CMS survey and quality measure results.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since October 10, 2007.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curing an illness; it does not mean giving up on care and support, and patients may leave hospice if their situation changes.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify care settings for Gentiva; please contact the hospice at (712) 336-2941 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't describe the intake process; please contact Gentiva directly at (712) 336-2941 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and how care needs are met; Gentiva's published CMS figures are noted above, and you can ask staff directly at (712) 336-2941 for anything not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up Gentiva (CCN 161586) directly at https://www.medicare.gov/care-compare/details/hospice/161586?state=IA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.