Gentiva
Temple, TX · Medicare-certified hospice (CCN 451542)
CMS process measure: 99.45 (state average 94.72 — above state average)
Serves: 38 ZIP codes (is yours included? →) · Phone: (254) 742-2000 · Verify on Medicare Care Compare ↗
Families rated Gentiva highly in the CMS caregiver survey, with 89% saying they would definitely recommend it and 82% giving it a 9 or 10 out of 10. Its CMS composite process score of 99.45 is above the Texas state average of 94.72.
Gentiva serves 38 ZIP codes from its Temple, Texas office in Bell County, according to CMS Care Compare data.
Yes, Gentiva is Medicare-certified (CCN 451542, certified since 1990); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Gentiva is a for-profit hospice based in Temple, Texas, serving families in Bell County and the surrounding area. It has been Medicare-certified since September 18, 1990, meaning it has met federal requirements for hospice care for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 89% would definitely recommend Gentiva to others, and 82% rated the care a 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating figure separate from these percentages in the data available here, so families should view the star rating directly on Care Compare if it has been posted.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Gentiva scored 99.45, compared to a Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 10 and notes that 60.7% of patients received visits in the last days of life, both figures drawn from the same Care Compare dataset.
Gentiva's service area, per CMS data, spans 38 ZIP codes surrounding its Temple office.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here, as none were included in the source data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Gentiva is Medicare-certified (CCN 451542, since September 18, 1990), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 89% of family caregivers said they would definitely recommend Gentiva, and 82% rated the care a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Gentiva's CMS composite process score is 99.45, which is above the Texas state average of 94.72.
What areas and ZIP codes does this hospice serve?
According to CMS data, Gentiva serves 38 ZIP codes from its Temple, Texas office in Bell County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 38 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Gentiva is a for-profit hospice; ownership type does not directly determine care quality, but CMS reports quality measures separately for review.
How long has this hospice been Medicare-certified?
Gentiva has been Medicare-certified since September 18, 1990.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or attention.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Gentiva at (254) 742-2000 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin the process, contact Gentiva directly at (254) 742-2000 and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction ratings, how the hospice's quality scores compare to the state average, and its service area — all of which can be reviewed for Gentiva on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can verify Gentiva's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/451542?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.