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Gentiva

Warwick, RI · Medicare-certified hospice (CCN 411511)

Family caregiver rating (CAHPS): not yet published by CMS — 83% of families would definitely recommend
CMS process measure: 100 (state average 99.55 — at state average)
Serves: 41 ZIP codes (is yours included? →) · Phone: (401) 738-1492 · Verify on Medicare Care Compare ↗

Family caregivers surveyed by CMS reported that 83% would definitely recommend Gentiva, and 84% rated their experience a 9 or 10 out of 10. On CMS's composite process quality measure, Gentiva scored 100.00, at the Rhode Island state average of 99.55.

Gentiva serves 41 ZIP codes from its Warwick, Rhode Island office in Kent County, according to CMS Care Compare data.

Yes, Gentiva is Medicare-certified (CCN 411511, since 2004); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Gentiva Gentiva: 100 100 RI average RI average: 99.55 99.55

About this hospice

Gentiva is a for-profit hospice located in Warwick, Rhode Island, serving families in Kent County and surrounding communities. It has been Medicare-certified since September 29, 2004 (CCN 411511).

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 83% would definitely recommend Gentiva, and 84% rated their overall experience with the hospice a 9 or 10 out of 10. CMS has not published an overall CAHPS star rating figure for this hospice in the data provided.

On CMS's composite process quality measure, Gentiva scored 100.00, compared with a Rhode Island state average of 99.55 — placing it at the state average. A related care index score of 10 was also recorded. CMS also reports that 66.4% of patients received visits from hospice staff in the final days of life, a measure that reflects timeliness of care near end of life.

Gentiva's service area, as reflected in CMS data, spans 41 ZIP codes from its Warwick office.

As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are provided here.

All figures above are drawn from CMS Care Compare data as supplied for this profile. Families are encouraged to verify current figures directly on Medicare Care Compare and to contact Gentiva directly with questions about services, staffing, or how to begin care.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Gentiva is Medicare-certified (CCN 411511) since September 29, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS survey, 83% of family caregivers said they would definitely recommend Gentiva, and 84% rated their overall experience a 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

Gentiva's composite process measure score is 100.00, compared with a Rhode Island state average of 99.55, putting it at the state average.

What areas and ZIP codes does this hospice serve?

According to CMS data, Gentiva serves 41 ZIP codes from its Warwick, Rhode Island location in Kent County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 41 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Gentiva is a for-profit hospice. Ownership type does not by itself indicate quality; CMS quality measures and family caregiver surveys offer a more direct comparison point.

How long has this hospice been Medicare-certified?

Gentiva has been Medicare-certified since September 29, 2004.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have decided to stop curative treatment and focus on comfort in the final phase of a terminal illness.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up medical care or support.

Where is hospice care provided — at home or in a facility?

The provided data does not specify care settings for Gentiva; please contact the hospice at (401) 738-1492 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process; please contact Gentiva directly at (401) 738-1492 to learn how to begin care, and verify certification on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction scores, quality measure performance, service area, and how staff communicate with families — Gentiva's available figures on these can be reviewed above and on Medicare Care Compare.

How do I verify this hospice on Medicare Care Compare?

You can look up Gentiva (CCN 411511) directly at https://www.medicare.gov/care-compare/details/hospice/411511?state=RI to confirm current certification and quality data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.