Heart And Soul Hospice
Renton, WA · Medicare-certified hospice (CCN 501552)
CMS process measure: 97.32 (state average 98.45 — below state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (206) 659-9998 · Verify on Medicare Care Compare ↗
CMS reports that 68% of surveyed family caregivers said they would definitely recommend Heart And Soul Hospice, and CMS has not published an overall star rating for this hospice. On CMS's composite process measure, the hospice scored 97.32 compared to a Washington state average of 98.45, placing it below the state average.
Heart And Soul Hospice serves 34 ZIP codes from its office in Renton, Washington, in King County, according to CMS data.
Yes, Heart And Soul Hospice is Medicare-certified, with CCN 501552, certified since October 17, 2023. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Heart And Soul Hospice is a Medicare-certified hospice serving families in and around Renton, Washington, in King County. CMS Care Compare data show the hospice has been Medicare-certified since October 17, 2023, under CCN 501552. CMS has not published this hospice's ownership type (for-profit, non-profit, or government) in the data provided, so families who want that detail should confirm directly with the hospice.
In the CMS CAHPS family caregiver survey, CMS has not published an overall star rating for this hospice, which often happens when the number of surveyed patients is small; this is not an indicator of poor quality. However, CMS does report that 68% of surveyed family caregivers said they would definitely recommend this hospice, and 63% gave the hospice an overall rating of 9 or 10 out of 10.
On CMS's composite process quality measure, Heart And Soul Hospice scored 97.32, compared to a Washington state average of 98.45 — placing it below the state average on this measure. CMS also reports a care index score of 8 for this hospice.
Heart And Soul Hospice's service area, according to CMS data, covers 34 ZIP codes from its Renton office.
The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. All figures in this profile come from CMS Care Compare data as supplied; families are encouraged to verify current details directly with the hospice or on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart And Soul Hospice is Medicare-certified (CCN 501552) since October 17, 2023, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS reports that 68% of surveyed family caregivers said they would definitely recommend Heart And Soul Hospice, and 63% rated the hospice 9 or 10 out of 10. CMS has not published an overall CAHPS star rating for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
On CMS's composite process measure, Heart And Soul Hospice scored 97.32, compared to a Washington state average of 98.45, placing it below the state average. CMS also lists a care index score of 8 for this hospice.
What areas and ZIP codes does this hospice serve?
According to CMS data, Heart And Soul Hospice serves 34 ZIP codes from its office in Renton, King County, Washington.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS has not published the ownership type for this hospice in the data available here; please contact the hospice at (206) 659-9998 or check Medicare Care Compare to confirm.
How long has this hospice been Medicare-certified?
Heart And Soul Hospice has been Medicare-certified since October 17, 2023.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to stop curative treatment and are focused on comfort near the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
This is not detailed in the CMS data provided; please contact Heart And Soul Hospice at (206) 659-9998 and verify on Medicare Care Compare for specifics on where care is provided.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact the hospice directly at (206) 659-9998 to learn how to begin care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about family caregiver satisfaction survey results, how a hospice's quality measures compare to state averages, and the size of the service area — all of which are reported here from CMS data; for additional questions, contact the hospice directly.
How do I verify this hospice on Medicare Care Compare?
You can verify Heart And Soul Hospice's current certification, survey results, and quality measures at https://www.medicare.gov/care-compare/details/hospice/501552?state=WA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.