Heart Of Hospice
Franklin, LA · Medicare-certified hospice (CCN 191611)
CMS process measure: 100 (state average 96.14 — above state average)
Serves: 29 ZIP codes (is yours included? →) · Phone: (337) 828-2678 · Verify on Medicare Care Compare ↗
Family caregivers reported that 83% would definitely recommend Heart Of Hospice, and its CMS composite process score of 100.00 is above the Louisiana state average of 96.14. CMS has not published a separate star rating for this hospice in the available data.
Heart Of Hospice serves 29 ZIP codes from its Franklin, Louisiana office in St. Mary County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Heart Of Hospice is Medicare-certified, with CCN 191611, certified since 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart Of Hospice is a for-profit hospice located in Franklin, Louisiana, serving St. Mary County and the surrounding area. The hospice has been Medicare-certified since August 26, 2005, under CMS Certification Number (CCN) 191611.
According to CMS Care Compare survey data, 83% of family caregivers said they would definitely recommend Heart Of Hospice to others, and 78% rated their overall experience with the hospice between 9 and 10 on a 10-point scale. CMS has not published a distinct CAHPS star rating for this hospice in the data provided, which can happen when patient survey counts are limited; this does not indicate poor quality.
On the CMS composite process measure, which reflects the consistent completion of core care processes, Heart Of Hospice scored 100.00, above the Louisiana state average of 96.14. CMS also reports that 73.6% of patients received visits from hospice staff in the last days of life, according to the available data.
Heart Of Hospice serves 29 ZIP codes from its Franklin, Louisiana office.
All figures above are drawn from CMS Care Compare data as provided; families are encouraged to verify current figures directly at medicare.gov/care-compare. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost information beyond this is provided here. This profile does not describe specific staff, facilities, or services beyond what CMS has published.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart Of Hospice is Medicare-certified (CCN 191611) since August 26, 2005, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS Care Compare, 83% of family caregivers said they would definitely recommend Heart Of Hospice, and 78% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Heart Of Hospice's composite process score is 100.00, which is above the Louisiana state average of 96.14.
What areas and ZIP codes does this hospice serve?
Heart Of Hospice serves 29 ZIP codes from its office in Franklin, Louisiana, in St. Mary County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 29 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heart Of Hospice is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality data should be reviewed alongside it.
How long has this hospice been Medicare-certified?
Heart Of Hospice has been Medicare-certified since August 26, 2005.
What is the difference between hospice and palliative care?
Palliative care focuses on comfort and symptom relief and can be provided alongside curative treatment at any stage of illness, while hospice care is for people who have decided to stop curative treatment and focus fully on comfort, typically in the last months of life.
Does choosing hospice mean giving up treatment?
Hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, but it does not mean giving up care — patients continue to receive active medical support for pain and symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Heart Of Hospice delivers care; contact the hospice at (337) 828-2678 or check Medicare Care Compare to confirm.
How do I start hospice care with this provider?
To begin hospice care with Heart Of Hospice, contact them directly at (337) 828-2678 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, coverage areas, staff availability, and CMS quality measures; contact Heart Of Hospice at (337) 828-2678 for specifics not covered here.
How do I verify this hospice on Medicare Care Compare?
You can verify Heart Of Hospice's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/191611?state=LA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.