Heart To Heart Hospice Of East Texas Llc
Longview, TX · Medicare-certified hospice (CCN 671591)
CMS process measure: 99.71 (state average 94.72 — above state average)
Serves: 113 ZIP codes (is yours included? →) · Phone: (903) 663-3310 · Verify on Medicare Care Compare ↗
Heart To Heart Hospice Of East Texas holds a 5-star CAHPS family caregiver rating, with 87% of surveyed families saying they'd definitely recommend it. Its CMS composite process score of 99.71 is above the Texas state average of 94.72.
Heart To Heart Hospice Of East Texas serves 113 ZIP codes from its office in Longview, Texas, in Gregg County.
Yes, Heart To Heart Hospice Of East Texas is Medicare-certified (CCN 671591, since 2008); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart To Heart Hospice Of East Texas LLC is a for-profit hospice based in Longview, Texas, serving Gregg County and the surrounding area. It has been Medicare-certified since March 12, 2008.
According to CMS Care Compare data drawn from the CAHPS Hospice Survey of family caregivers, this hospice earned a 5-star caregiver rating. Among families surveyed, 87% said they would definitely recommend this hospice to others, and 86% rated the overall care a 9 or 10 on a 10-point scale. These figures reflect the experiences of family caregivers who responded to the survey, as published by CMS.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, this hospice scored 99.71, compared to a Texas state average of 94.72 — placing it above the state average. CMS also lists a care index score of 10 and reports that 74.5% of patients received visits in the last days of life, based on the most recent published data.
The hospice's service area, as listed by CMS, includes 113 ZIP codes.
All figures above come from CMS Care Compare data as published by CMS; families are encouraged to review the source directly. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost details are included here. This profile does not describe staffing, facilities, or specific services beyond what CMS has published, as CMS does not report those details.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart To Heart Hospice Of East Texas has been Medicare-certified since March 12, 2008 (CCN 671591), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CAHPS Hospice Survey, this hospice received a 5-star caregiver rating, with 87% of families saying they would definitely recommend it and 86% rating overall care 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.71, above the Texas state average of 94.72, meaning it performed above average on this measure.
What areas and ZIP codes does this hospice serve?
CMS data lists this hospice as serving 113 ZIP codes from its Longview, Texas office in Gregg County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 113 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is for-profit. Ownership type does not by itself determine care quality, but CMS publishes it as part of hospice profiles.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 12, 2008.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of illness to ease symptoms, while hospice care focuses on comfort for people who have stopped curative treatment and are nearing the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curing an illness to comfort and quality of life; it does not mean giving up care, medical attention, or support.
Where is hospice care provided — at home or in a facility?
CMS data does not specify care settings for this hospice. Please contact the hospice at (903) 663-3310 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps. Please contact the hospice at (903) 663-3310 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice compares to state averages on quality measures, and its service area — all of which are published on Medicare Care Compare for this hospice.
How do I verify this hospice on Medicare Care Compare?
You can review this hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/671591?state=TX.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.