Heart To Heart Hospice Of Tyler Ltd
Tyler, TX · Medicare-certified hospice (CCN 451756)
CMS process measure: 99.69 (state average 94.72 — above state average)
Serves: 96 ZIP codes (is yours included? →) · Phone: (903) 593-6619 · Verify on Medicare Care Compare ↗
Heart To Heart Hospice Of Tyler Ltd earned 4 stars from family caregivers in the CMS CAHPS survey, with 90% saying they would definitely recommend it. Its CMS composite process score of 99.69 is above the Texas state average of 94.72.
Heart To Heart Hospice Of Tyler Ltd serves 96 ZIP codes from its Tyler, TX office in Smith County. Families can confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, Heart To Heart Hospice Of Tyler Ltd is Medicare-certified (CCN 451756, since 2004). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heart To Heart Hospice Of Tyler Ltd is a for-profit hospice based in Tyler, Texas, serving families in Smith County and the surrounding region. The agency has been Medicare-certified since June 3, 2004, meaning it has met federal requirements for hospice care for over two decades.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave this provider an overall rating of 4 stars. Ninety percent of surveyed caregivers said they would definitely recommend this hospice, and 87 percent gave it a top rating of 9 or 10 out of 10. These figures reflect the experiences of families who used the hospice's services, as reported directly to CMS.
On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of recommended care processes — this hospice scored 99.69, which is above the Texas state average of 94.72. CMS also reports a care index score of 10 and notes that 72.4% of patients received visits in the last days of life, per the published data.
This hospice's service area, as listed by CMS, covers 96 ZIP codes from its Tyler office. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost information is included here. All figures above come from CMS Care Compare data and are subject to the vintage of that dataset; families should confirm current figures directly with CMS or the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heart To Heart Hospice Of Tyler Ltd is Medicare-certified (CCN 451756) since June 3, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this provider received an overall rating of 4 stars, with 90% of caregivers saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.69, above the Texas state average of 94.72, placing it above the state average on this measure.
What areas and ZIP codes does this hospice serve?
CMS data lists 96 ZIP codes served from the hospice's Tyler, Texas office in Smith County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 96 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit agency. Ownership type does not by itself determine quality; CMS quality measures and CAHPS survey results are a more direct way to assess care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 3, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically used when a person is expected to live six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; patients can still receive medical and emotional support.
Where is hospice care provided — at home or in a facility?
The provided CMS data does not specify care settings for this hospice; contact Heart To Heart Hospice Of Tyler Ltd at (903) 593-6619 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin care, contact Heart To Heart Hospice Of Tyler Ltd directly at (903) 593-6619 and confirm current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, what areas it serves, and how to begin care — contact the hospice at (903) 593-6619 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Heart To Heart Hospice Of Tyler Ltd (CCN 451756) at https://www.medicare.gov/care-compare/details/hospice/451756?state=TX to see the latest published CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.