Heartland Hospice Central Wisconsin
Stevens Point, WI · Medicare-certified hospice (CCN 521617)
CMS process measure: 97.84 (state average 96.57 — above state average)
Serves: 108 ZIP codes (is yours included? →) · Phone: (715) 344-4541 · Verify on Medicare Care Compare ↗
Heartland Hospice Central Wisconsin received a 3-star rating from family caregivers in the CMS CAHPS survey, with 85% saying they would definitely recommend it. Its CMS composite process score of 97.84 is above the Wisconsin state average of 96.57.
Heartland Hospice Central Wisconsin serves 108 ZIP codes from its office in Stevens Point, Wisconsin, in Portage County.
Yes, Heartland Hospice Central Wisconsin is Medicare-certified (CCN 521617, since March 2023); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice Central Wisconsin is a Medicare-certified hospice provider based in Stevens Point, Wisconsin, serving families in Portage County and the surrounding area. It has been Medicare-certified since March 9, 2023. The CMS data provided does not indicate the hospice's ownership type (for-profit, non-profit, or government-run), so families should confirm this directly with the provider or on Medicare Care Compare.
According to the CMS CAHPS family caregiver survey, this hospice received a 3-star rating, with 85% of surveyed caregivers saying they would definitely recommend the hospice to others, and 79% giving an overall rating of 9 or 10 out of 10. On CMS's composite process measure, this hospice scored 97.84, which is above the Wisconsin state average of 96.57. Additional detail includes a care index score of 9 and a reported 73.2% figure for visits in the last days of life, according to CMS data.
Heartland Hospice Central Wisconsin's service area covers 108 ZIP codes, reflecting a broad reach from its Stevens Point office.
All figures above come from CMS Care Compare data as most recently published. Where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient sample sizes rather than an indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost information is provided here beyond that fact.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice Central Wisconsin is Medicare-certified (CCN 521617), certified since March 9, 2023, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received a 3-star rating, with 85% of caregivers saying they would definitely recommend it and 79% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's CMS composite process score is 97.84, which is above the Wisconsin state average of 96.57.
What areas and ZIP codes does this hospice serve?
Heartland Hospice Central Wisconsin serves 108 ZIP codes from its Stevens Point, Wisconsin office in Portage County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 108 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The provided CMS data does not specify this hospice's ownership type; contact the hospice at (715) 344-4541 or check Medicare Care Compare to confirm. Ownership type can be worth knowing but is not itself a measure of care quality.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since March 9, 2023.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for people who have decided to focus on comfort rather than curative treatment, typically when a doctor determines a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean giving up all care, and many people describe it as a different kind of care rather than an absence of care.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; contact the hospice at (715) 344-4541 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data provided does not describe the enrollment process; contact the hospice directly at (715) 344-4541 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, how quality measures compare to the state average, service area coverage, and how care is delivered; you can review these details for this hospice at its Medicare Care Compare listing.
How do I verify this hospice on Medicare Care Compare?
You can verify Heartland Hospice Central Wisconsin's certification and quality data at https://www.medicare.gov/care-compare/details/hospice/521617?state=WI.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.