Heartland Hospice (Cincinnati)
Cincinnati, OH · Medicare-certified hospice (CCN 361560)
CMS process measure: 94.12 (state average 97.03 — below state average)
Serves: 74 ZIP codes (is yours included? →) · Phone: (513) 831-5800 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Heartland Hospice (Cincinnati) 85% of the time, and 78% rated their experience 9 or 10 out of 10. On the CMS composite process measure, it scored 94.12, below the Ohio state average of 97.03.
Heartland Hospice (Cincinnati) serves 74 ZIP codes from its Cincinnati, Ohio office in Hamilton County, according to CMS data.
Yes, Heartland Hospice (Cincinnati) is Medicare-certified (CCN 361560), certified since October 6, 1992, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (Cincinnati) is a for-profit hospice agency based in Cincinnati, Ohio, serving families in Hamilton County and surrounding areas. It has been Medicare-certified since October 6, 1992, meaning it has met federal requirements for hospice care for decades under CCN 361560.
According to CMS Care Compare data, 85% of family caregivers surveyed said they would definitely recommend this hospice, and 78% rated their overall experience 9 or 10 out of 10. CMS has not published a separate overall CAHPS star rating figure for this hospice in the data provided, so that specific number cannot be reported here; where a star rating is not shown, it does not indicate poor quality, and may reflect a smaller number of surveyed patients.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Heartland Hospice (Cincinnati) scored 94.12, compared to a state average of 97.03 for Ohio — placing it below the state average on this measure. CMS data also shows 64.6% of patients received visits during the last days of life, a period CMS considers important for quality care.
The agency's service area, per CMS data, covers 74 ZIP codes from its Cincinnati office. All figures above are drawn from CMS Care Compare data and may be updated periodically by CMS. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Heartland Hospice (Cincinnati) is Medicare-certified (CCN 361560, since October 6, 1992). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS's CAHPS survey data, 85% of family caregivers said they would definitely recommend this hospice, and 78% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 94.12, compared to the Ohio state average of 97.03 — below the state average on this measure. CMS data also shows 64.6% of patients received visits during their last days of life.
What areas and ZIP codes does this hospice serve?
According to CMS data, this hospice serves 74 ZIP codes from its Cincinnati, Ohio office in Hamilton County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 74 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice (Cincinnati) is a for-profit hospice. Ownership type does not by itself indicate quality of care; CMS quality measures are a more direct indicator.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 6, 1992.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients with a life expectancy of six months or less who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; contact Heartland Hospice (Cincinnati) at (513) 831-5800 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; contact Heartland Hospice (Cincinnati) at (513) 831-5800 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver recommendation rates, CMS quality scores, service area, and how care is delivered; you can review this hospice's CMS figures above and also contact them directly at (513) 831-5800 for further specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (Cincinnati), CCN 361560, at https://www.medicare.gov/care-compare/details/hospice/361560?state=OH to see the latest CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.