Heartland Hospice (Fairview Heights)
Fairview Heights, IL · Medicare-certified hospice (CCN 141636)
CMS process measure: 92.54 (state average 96.22 — below state average)
Serves: 120 ZIP codes (is yours included? →) · Phone: (618) 632-0304 · Verify on Medicare Care Compare ↗
Family caregivers gave Heartland Hospice (Fairview Heights) 2 out of 5 stars in the CMS CAHPS survey, with 70% saying they would definitely recommend it. Its composite process score of 92.54 is below the Illinois state average of 96.22.
Heartland Hospice (Fairview Heights) serves 120 ZIP codes from its office in Fairview Heights, Illinois, in St. Clair County.
Yes, Heartland Hospice (Fairview Heights) is Medicare-certified, with CCN 141636, certified since May 2, 2011; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (Fairview Heights) is a for-profit hospice located in Fairview Heights, Illinois, serving St. Clair County and surrounding areas. It has been Medicare-certified since May 2, 2011 (CCN 141636).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 2 stars. Among respondents, 70% said they would definitely recommend this hospice to others, and 72% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, this hospice scored 92.54, which is below the Illinois state average of 96.22. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 43.4% of patients, per the most recent published data.
Heartland Hospice (Fairview Heights) reports serving 120 ZIP codes from its Fairview Heights office, indicating a broad service area.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data and reflect the most recent published survey and measurement period available; families should verify current figures directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice (Fairview Heights) is Medicare-certified (CCN 141636) since May 2, 2011, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this hospice received an overall rating of 2 stars, with 70% of caregivers saying they would definitely recommend it and 72% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 92.54, which is below the Illinois state average of 96.22, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
It reports serving 120 ZIP codes from its office in Fairview Heights, Illinois, in St. Clair County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 120 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a for-profit entity; ownership type does not by itself indicate quality, so it's best considered alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 2, 2011.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have stopped curative treatment and are focused on comfort, typically with a life expectancy of six months or less as certified by a doctor.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; contact Heartland Hospice (Fairview Heights) at (618) 632-0304 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Heartland Hospice (Fairview Heights) at (618) 632-0304 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice compares to state averages on quality measures, what areas it serves, and how to start care; contact Heartland Hospice (Fairview Heights) at (618) 632-0304 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (Fairview Heights) directly at https://www.medicare.gov/care-compare/details/hospice/141636?state=IL to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.