Heartland Hospice (Frankfort)
Frankfort, IL · Medicare-certified hospice (CCN 141619)
CMS process measure: 92.16 (state average 96.22 — below state average)
Serves: 76 ZIP codes (is yours included? →) · Phone: (815) 469-7100 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 91% would definitely recommend Heartland Hospice (Frankfort), and 82% rated it 9 or 10 out of 10. On CMS's composite process measure, this hospice scored 92.16, below the Illinois state average of 96.22.
Heartland Hospice (Frankfort) serves 76 ZIP codes from its office in Frankfort, Illinois, in Will County.
Yes, Heartland Hospice (Frankfort) is Medicare-certified, with CMS Certification Number 141619, certified since 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (Frankfort) is a for-profit hospice provider based in Frankfort, Illinois, serving families in Will County. The hospice has been Medicare-certified since November 30, 2004, under CMS Certification Number (CCN) 141619.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey reported that 91% would definitely recommend this hospice, and 82% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating figure for this hospice in the data provided.
On CMS's composite process measure, which reflects how consistently the hospice performs a bundle of recommended care processes, Heartland Hospice (Frankfort) scored 92.16, compared to the Illinois state average of 96.22 — placing this hospice below the state average on this measure. CMS also reports that visits occurred in the last days of life for 67.2% of patients, and a care index score of 10. As with any single measure, these figures should be considered alongside the other information CMS publishes, and a lower composite score does not necessarily reflect the quality of care experienced by any individual patient or family.
Heartland Hospice (Frankfort) serves a broad area, covering 76 ZIP codes from its Frankfort office. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost details are provided here. All figures above come from CMS Care Compare data as supplied; families are encouraged to confirm current details directly with the hospice or on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice (Frankfort) is Medicare-certified (CCN 141619), certified since November 30, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 91% of family caregivers said they would definitely recommend this hospice, and 82% rated it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 92.16, compared to the Illinois state average of 96.22, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
It serves 76 ZIP codes from its office in Frankfort, Illinois, in Will County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 76 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type doesn't by itself indicate quality of care; CMS quality and survey measures are more directly informative.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 30, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided doesn't specify care settings; please contact the hospice at (815) 469-7100 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't cover admission steps; please contact the hospice at (815) 469-7100 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, CMS quality measures, service area, and how visits and support are provided — you can review this hospice's published figures and also contact it directly at (815) 469-7100 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (Frankfort) directly at https://www.medicare.gov/care-compare/details/hospice/141619?state=IL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.