Heartland Hospice
Laurel Springs, NJ · Medicare-certified hospice (CCN 311550)
CMS process measure: 95.74 (state average 96.87 — below state average)
Serves: 114 ZIP codes (is yours included? →) · Phone: (856) 251-0707 · Verify on Medicare Care Compare ↗
Heartland Hospice has a CAHPS family-caregiver star rating of 3 out of 5, with 75% of caregivers saying they would definitely recommend it. Its CMS composite process score of 95.74 is slightly below the New Jersey state average of 96.87.
Heartland Hospice serves 114 ZIP codes from its office in Laurel Springs, New Jersey, in Camden County.
Yes, Heartland Hospice is Medicare-certified (CCN 311550, since 2001); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice is a non-profit hospice based in Laurel Springs, New Jersey, serving Camden County and surrounding areas. It has been Medicare-certified since November 14, 2001 (CCN 311550).
According to CMS Care Compare survey data, family caregivers gave Heartland Hospice a CAHPS star rating of 3 out of 5. Among surveyed caregivers, 75% said they would definitely recommend this hospice to others, and 76% rated their overall experience as a 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs key care processes, Heartland Hospice scored 95.74, compared to the New Jersey state average of 96.87 — placing it below the state average on this measure. CMS also reports a care index score of 10, and data showing 55.5% of patients received visits in the final days of life, though these figures should be interpreted alongside the fuller Care Compare report. Where CMS has not published a particular measure for this hospice, it is often due to small patient sample sizes rather than an indication of poor quality.
Heartland Hospice's service area, as listed on CMS Care Compare, spans 114 ZIP codes. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies a terminal prognosis. All figures above come from CMS Care Compare data and reflect the most recent published vintage available.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice is Medicare-certified (CCN 311550) since November 14, 2001, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 3-star family caregiver rating, with 75% saying they would definitely recommend Heartland Hospice and 76% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 95.74, compared to a New Jersey state average of 96.87, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Heartland Hospice serves 114 ZIP codes from its Laurel Springs, New Jersey office in Camden County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 114 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice is organized as a non-profit; ownership type is one factor among several to consider, alongside CMS quality and survey data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 14, 2001.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean giving up care or attention.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; contact Heartland Hospice at (856) 251-0707 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This information isn't included in the CMS data provided; please contact Heartland Hospice directly at (856) 251-0707 to ask about starting care.
What questions should I ask when choosing a hospice?
You might ask about caregiver satisfaction scores, how the composite process score compares to the state average, the service area, and how long the hospice has been Medicare-certified — all of which can be checked on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (CCN 311550) directly at https://www.medicare.gov/care-compare/details/hospice/311550?state=NJ.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.