Heartland Hospice Milwaukee
Milwaukee, WI · Medicare-certified hospice (CCN 521568)
CMS process measure: 88.45 (state average 96.57 — below state average)
Serves: 100 ZIP codes (is yours included? →) · Phone: (414) 944-2000 · Verify on Medicare Care Compare ↗
Heartland Hospice Milwaukee received a 2-star CAHPS family caregiver rating, with 71% of surveyed caregivers saying they would definitely recommend the hospice. Its CMS composite process score of 88.45 is below the Wisconsin state average of 96.57.
Heartland Hospice Milwaukee serves 100 ZIP codes from its office in Milwaukee, Wisconsin, in Milwaukee County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Heartland Hospice Milwaukee is Medicare-certified (CCN 521568), certified since December 14, 2000. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Heartland Hospice Milwaukee is a for-profit hospice provider based in Milwaukee, Wisconsin, serving families in Milwaukee County. The hospice has been Medicare-certified since December 14, 2000, meaning it has met federal health and safety standards for hospice care for over two decades.
According to CMS Care Compare data (CAHPS family caregiver survey), families who worked with Heartland Hospice Milwaukee gave the hospice a caregiver rating of 2 stars. Among those surveyed, 71% said they would definitely recommend the hospice to others, and 69% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Heartland Hospice Milwaukee scored 88.45, compared with a Wisconsin state average of 96.57 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 72.3% of patients received visits from hospice staff during the last days of life, based on published data.
Heartland Hospice Milwaukee's service area, per CMS data, spans 100 ZIP codes from its Milwaukee office.
The Medicare hospice benefit covers hospice care for eligible patients; no additional cost information is included here. All figures above come from CMS Care Compare data as published; families are encouraged to review the official Care Compare listing directly for the most current figures.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice Milwaukee is Medicare-certified (CCN 521568) since December 14, 2000, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Heartland Hospice Milwaukee received a 2-star family caregiver rating; 71% of caregivers said they would definitely recommend the hospice, and 69% rated their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 88.45, compared with a Wisconsin state average of 96.57, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
According to CMS data, Heartland Hospice Milwaukee serves 100 ZIP codes from its Milwaukee, Wisconsin office in Milwaukee County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 100 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice Milwaukee is a for-profit hospice. Ownership type does not directly appear in CMS quality scores, but it is disclosed so families can consider it alongside the survey and quality data.
How long has this hospice been Medicare-certified?
Heartland Hospice Milwaukee has been Medicare-certified since December 14, 2000.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to stop curative treatment and focus on comfort, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care, and services can address pain, symptoms, and emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; contact Heartland Hospice Milwaukee at (414) 944-2000 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Heartland Hospice Milwaukee at (414) 944-2000 to ask how to begin care and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice compares to state averages on quality measures, and its service area; you can also ask Heartland Hospice Milwaukee directly at (414) 944-2000 about care specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice Milwaukee (CCN 521568) directly at https://www.medicare.gov/care-compare/details/hospice/521568?state=WI to review its current CMS-published ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.