Heartland Hospice
Newark, DE · Medicare-certified hospice (CCN 081506)
CMS process measure: 96.35 (state average 99.16 — below state average)
Serves: 26 ZIP codes (is yours included? →) · Phone: (302) 737-7080 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Heartland Hospice, so no star rating or percent-recommend figure is available. On CMS's composite process measure, Heartland Hospice scored 96.35, which is below the Delaware state average of 99.16.
Heartland Hospice serves 26 ZIP codes from its Newark, Delaware office in New Castle County.
Yes, Heartland Hospice is Medicare-certified (CCN 081506, since 2003); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice is a for-profit hospice located in Newark, Delaware, serving families in New Castle County and the surrounding area. The hospice has been Medicare-certified since May 30, 2003 (CCN 081506).
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This is often due to small patient counts and does not necessarily indicate anything negative about the quality of care provided.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Heartland Hospice scored 96.35, compared to the Delaware state average of 99.16 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 59.5% of patients received visits in the last days of life, based on CMS data.
Heartland Hospice's service area covers 26 ZIP codes from its Newark, Delaware office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information beyond this is provided here. All figures above come from CMS Care Compare data as most recently published. Families are encouraged to verify current details directly on Medicare Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice is Medicare-certified (CCN 081506) since May 30, 2003, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Heartland Hospice; this is often the case for hospices with small patient counts and does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Heartland Hospice's composite process score is 96.35, compared to the Delaware state average of 99.16, placing it below the state average on this measure; CMS also reports a care index score of 10 and that 59.5% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Heartland Hospice serves 26 ZIP codes from its office in Newark, Delaware, in New Castle County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 26 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice is a for-profit hospice; ownership type is one factor families may consider, but CMS quality measures should also be reviewed on their own merits.
How long has this hospice been Medicare-certified?
Heartland Hospice has been Medicare-certified since May 30, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life for patients who have stopped pursuing curative treatment, typically with a life expectancy of six months or less as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment for the terminal illness; it does not mean abandoning medical care or support.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Heartland Hospice at (302) 737-7080 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Heartland Hospice at (302) 737-7080 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and how care is coordinated; contact Heartland Hospice at (302) 737-7080 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can view Heartland Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/081506?state=DE.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.