Heartland Hospice Services
Myrtle Beach, SC · Medicare-certified hospice (CCN 421545)
CMS process measure: 99.07 (state average 97.78 — above state average)
Serves: 24 ZIP codes (is yours included? →) · Phone: (843) 444-0813 · Verify on Medicare Care Compare ↗
Heartland Hospice Services has a 3-star family caregiver rating on the CMS CAHPS survey, with 79% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.07 is above the South Carolina state average of 97.78.
Heartland Hospice Services serves 24 ZIP codes from its Myrtle Beach, South Carolina office in Horry County.
Yes, Heartland Hospice Services is Medicare-certified (CCN 421545, since 2002); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice Services is a for-profit hospice based in Myrtle Beach, South Carolina, serving Horry County and surrounding areas. It has been Medicare-certified since April 25, 2002 (CCN 421545).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Heartland Hospice Services an overall rating of 3 stars. Seventy-nine percent of surveyed caregivers said they would definitely recommend this hospice to others, and 84 percent gave the hospice an overall rating of 9 or 10 on a 0-10 scale.
On CMS's composite process measure, which reflects how consistently the hospice performed a set of recommended care processes, Heartland Hospice Services scored 99.07, compared to a South Carolina state average of 97.78 — placing it above the state average. CMS also reports a care index score of 10 for this hospice, and data show that 61.6% of patients received visits from hospice staff in the last days of life.
Heartland Hospice Services' service area, as listed with CMS, covers 24 ZIP codes.
All figures above come from CMS Care Compare data as reported to CMS. Where a measure is not mentioned here, CMS has not published it for this hospice — this is often due to small patient counts and does not indicate poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond that are included here. Families are encouraged to contact the hospice directly and review current figures on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Heartland Hospice Services is Medicare-certified (CCN 421545) since April 25, 2002, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Heartland Hospice Services an overall CAHPS rating of 3 stars, with 79% saying they would definitely recommend it and 84% rating it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.07, which is above the South Carolina state average of 97.78.
What areas and ZIP codes does this hospice serve?
Heartland Hospice Services serves 24 ZIP codes from its Myrtle Beach, South Carolina location in Horry County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice Services is a for-profit hospice; ownership type does not by itself determine quality, but CMS quality data can help you compare providers.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 25, 2002.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for those who have chosen to stop curative treatment and focus on comfort, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curative treatment to comfort and quality of life; it does not mean giving up all care, and patients can still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data; please contact Heartland Hospice Services at (843) 444-0813 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe intake steps; contact Heartland Hospice Services at (843) 444-0813 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You might ask about the CAHPS caregiver ratings, how the composite process score compares to the state average, what ZIP codes are served, and how to begin care — contact Heartland Hospice Services at (843) 444-0813 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice Services directly at https://www.medicare.gov/care-compare/details/hospice/421545?state=SC to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.