Heartland Hospice (Shawnee)
Shawnee, OK · Medicare-certified hospice (CCN 371514)
CMS process measure: 97.57 (state average 93 — above state average)
Serves: 80 ZIP codes (is yours included? →) · Phone: (405) 214-6442 · Verify on Medicare Care Compare ↗
Heartland Hospice (Shawnee) received a 5-star rating from family caregivers in the CMS CAHPS survey, with 89% saying they would definitely recommend it. Its composite process score of 97.57 is above the Oklahoma state average of 93.00.
Heartland Hospice (Shawnee) serves 80 ZIP codes from its Shawnee, Oklahoma office in Pottawatomie County, according to CMS Care Compare data. Families outside this area should contact the hospice to confirm whether their location is included.
Yes, Heartland Hospice (Shawnee) is Medicare-certified, with CCN 371514, certified since November 13, 2003. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (Shawnee) is a for-profit hospice provider based in Shawnee, Oklahoma, serving families in Pottawatomie County and surrounding areas. The hospice has been Medicare-certified since November 13, 2003 (CCN 371514).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider a 5-star rating. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 86% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently core care processes were delivered, Heartland Hospice (Shawnee) scored 97.57, which is above the Oklahoma state average of 93.00. CMS also reports a care index score of 10 and notes that 71.0% of patients received visits from staff in the final days of life, based on the most recently published CMS data.
Heartland Hospice (Shawnee) reports serving 80 ZIP codes from its Shawnee, Oklahoma office, reflecting a broad service area.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here beyond that fact.
All figures above come from CMS Care Compare data and may not reflect the most current reporting period; families are encouraged to verify details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Heartland Hospice (Shawnee) is Medicare-certified (CCN 371514), since November 13, 2003. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave this hospice a 5-star CAHPS rating, with 89% saying they would definitely recommend it and 86% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 97.57, which is above the Oklahoma state average of 93.00, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Heartland Hospice (Shawnee) reports serving 80 ZIP codes from its office in Shawnee, Pottawatomie County, Oklahoma.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 80 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care; CMS quality measures and CAHPS survey results offer a more direct look at patient and family experience.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since November 13, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for patients with a life expectancy of six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
This data does not specify where care is provided; please contact Heartland Hospice (Shawnee) at (405) 214-6442 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact Heartland Hospice (Shawnee) at (405) 214-6442 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how the hospice's quality measures compare to state averages, what areas it serves, and how care is coordinated — Heartland Hospice (Shawnee) can be reached at (405) 214-6442 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (Shawnee) directly at https://www.medicare.gov/care-compare/details/hospice/371514?state=OK to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.