Heartland Hospice (St Louis)
Saint Louis, MO · Medicare-certified hospice (CCN 261574)
CMS process measure: 89.43 (state average 95.27 — below state average)
Serves: 131 ZIP codes (is yours included? →) · Phone: (314) 453-0990 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS gave Heartland Hospice (St Louis) an overall rating of 3 stars, with 79% saying they would definitely recommend it. On CMS's composite care process measure, this hospice scored 89.43, below the Missouri state average of 95.27.
Heartland Hospice (St Louis) serves 131 ZIP codes from its Saint Louis, Missouri office in St. Louis County. Families outside this list should contact the hospice directly to confirm coverage of their specific address.
Yes, Heartland Hospice (St Louis) is Medicare-certified (CCN 261574), certified since July 19, 1996. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies their eligibility.
About this hospice
Heartland Hospice (St Louis) is a for-profit hospice provider located in Saint Louis, Missouri, serving families in St. Louis County and the surrounding area. It has been Medicare-certified since July 19, 1996 (CCN 261574).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among respondents, 79% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Heartland Hospice (St Louis) scored 89.43, which falls below the Missouri state average of 95.27. CMS also reports that 61.3% of patients received visits from hospice staff in the last days of life, based on the most recent published data. Where a specific measure is not mentioned here, CMS has not published it for this hospice, which can occur when patient counts are too small for reliable reporting; this does not by itself indicate poor quality.
Heartland Hospice (St Louis) reports serving 131 ZIP codes from its Saint Louis office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients. All figures above are drawn from CMS Care Compare data and should be verified directly for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Heartland Hospice (St Louis) is Medicare-certified (CCN 261574) and has been since July 19, 1996. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this hospice received an overall rating of 3 stars, with 79% of caregivers saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 89.43, which is below the Missouri state average of 95.27, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
It reports serving 131 ZIP codes from its Saint Louis, Missouri office in St. Louis County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 131 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Heartland Hospice (St Louis) is a for-profit hospice. Ownership type does not by itself determine quality of care, but it is one factor families may wish to consider alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 19, 1996.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have decided to stop curative treatment and are focused on comfort, typically with a life expectancy of six months or less as certified by a doctor.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care, and patients can still receive medical attention for symptom management and support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; contact Heartland Hospice (St Louis) at (314) 453-0990 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Heartland Hospice (St Louis) at (314) 453-0990 to ask how to begin services.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and staff availability; you can review these details for this hospice at the Medicare Care Compare link and by calling (314) 453-0990.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (St Louis) directly at https://www.medicare.gov/care-compare/details/hospice/261574?state=MO to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.