Heartland Hospice (York)
York, PA · Medicare-certified hospice (CCN 391638)
CMS process measure: 97.79 (state average 95.55 — above state average)
Serves: 129 ZIP codes (is yours included? →) · Phone: (717) 840-1002 · Verify on Medicare Care Compare ↗
Heartland Hospice (York) received a 3 out of 5 star CAHPS family caregiver rating, with 78% of caregivers saying they would definitely recommend it. Its CMS composite process score of 97.79 is above the Pennsylvania state average of 95.55.
Heartland Hospice (York) serves 129 ZIP codes from its office in York, Pennsylvania, in York County.
Yes, Heartland Hospice (York) is Medicare-certified, with CCN 391638, certified since 2000. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Heartland Hospice (York) is a non-profit hospice based in York, York County, Pennsylvania, and has been Medicare-certified since December 13, 2000. This means the hospice has been part of the Medicare hospice program for over two decades, giving it a long history of serving families in the region.
According to CMS Care Compare data (CAHPS family caregiver survey), Heartland Hospice (York) received an overall CAHPS star rating of 3 out of 5. Among surveyed family caregivers, 78% said they would definitely recommend this hospice to others, and 79% rated their overall experience as a 9 or 10 out of 10.
On the CMS composite process measure, which reflects the percentage of recommended care processes delivered, Heartland Hospice (York) scored 97.79, compared to the Pennsylvania state average of 95.55 — placing this hospice above the state average on this measure.
The hospice reports serving a broad geographic area, covering 129 ZIP codes from its York, PA location.
The Medicare hospice benefit covers hospice care for eligible patients when certified by a physician; no cost figures are available or included here. All figures above are drawn from CMS Care Compare data and reflect the most recently published vintage available. Where a specific measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient sample sizes rather than any indication of care quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Heartland Hospice (York) is Medicare-certified (CCN 391638, since 2000), and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received an overall star rating of 3 out of 5, with 78% of family caregivers saying they would definitely recommend it and 79% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 97.79, which is above the Pennsylvania state average of 95.55.
What areas and ZIP codes does this hospice serve?
Heartland Hospice (York) serves 129 ZIP codes from its office in York, York County, Pennsylvania.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 129 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice; ownership type can inform how a hospice reinvests revenue, but CMS quality and survey data are the most direct measures of care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 13, 2000.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort and quality of life when curative treatment is no longer being pursued, typically for those with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curative treatment; it is not about giving up but about receiving a different kind of support.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings; please contact the hospice at (717) 840-1002 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include intake procedures; please contact the hospice directly at (717) 840-1002 to learn how to begin care, and verify certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, CMS quality measures, service area, and how care is coordinated; you can review this hospice's published CMS figures and contact them at (717) 840-1002 for more specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Heartland Hospice (York) directly at https://www.medicare.gov/care-compare/details/hospice/391638?state=PA to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.