Helping Hand Hospice
Burbank, CA · Medicare-certified hospice (CCN B31780)
CMS process measure: 100 (state average 93.41 — above state average)
Serves: 41 ZIP codes (is yours included? →) · Phone: (818) 245-5189 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Helping Hand Hospice, so no star rating or recommend percentage is currently available. On CMS's composite process measure, however, the hospice scored 100.00, above the California state average of 93.41.
Helping Hand Hospice serves 41 ZIP codes from its Burbank, California office in Los Angeles County.
Yes, Helping Hand Hospice is Medicare-certified (CCN B31780, since March 15, 2022); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Helping Hand Hospice is a Medicare-certified hospice serving Burbank, California and surrounding communities in Los Angeles County. CMS Care Compare data does not indicate the ownership type for this hospice; families wishing to confirm whether it operates on a for-profit, non-profit, or government basis should contact the hospice directly. Helping Hand Hospice has been Medicare-certified since March 15, 2022 (CCN B31780).
CMS has not published CAHPS family-caregiver survey results — such as a star rating, the percentage of caregivers who would definitely recommend the hospice, or the percentage rating it 9-10 — for this hospice. This is often the case for hospices with smaller patient counts and does not indicate poor quality; it simply means CMS has not yet released enough survey responses to report a score.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, Helping Hand Hospice scored 100.00, compared to the California state average of 93.41 — placing it above the state average. Its care index score, as reported by CMS, is 9. Helping Hand Hospice serves 41 ZIP codes from its Burbank office.
The Medicare hospice benefit covers hospice care for eligible patients. All figures in this profile come from CMS Care Compare data; families are encouraged to review the source directly at medicare.gov/care-compare for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Helping Hand Hospice is Medicare-certified (CCN B31780) as of March 15, 2022, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for Helping Hand Hospice, which often happens with smaller patient counts and does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Helping Hand Hospice scored 100.00 on the CMS composite process measure, compared to the California state average of 93.41, placing it above the state average. Its CMS care index score is 9.
What areas and ZIP codes does this hospice serve?
Helping Hand Hospice serves 41 ZIP codes from its Burbank, California office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 41 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS data provided does not specify the ownership type; please contact Helping Hand Hospice at (818) 245-5189 to confirm this detail.
How long has this hospice been Medicare-certified?
Helping Hand Hospice has been Medicare-certified since March 15, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure when a doctor determines a patient has a limited life expectancy.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean abandoning medical support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Helping Hand Hospice at (818) 245-5189 or verify on Medicare Care Compare for this detail.
How do I start hospice care with this provider?
Please contact Helping Hand Hospice directly at (818) 245-5189 to learn about starting care, and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction, quality scores, service area, and how care is provided; contact Helping Hand Hospice at (818) 245-5189 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Helping Hand Hospice (CCN B31780) directly at https://www.medicare.gov/care-compare/details/hospice/B31780?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.