Henry County Memorial Hospital Hospice
New Castle, IN · Medicare-certified hospice (CCN 151564)
CMS process measure: 97.18 (state average 97.51 — at state average)
Serves: 32 ZIP codes (is yours included? →) · Phone: (765) 593-2389 · Verify on Medicare Care Compare ↗
Henry County Memorial Hospital Hospice earned a 5-star CAHPS rating from family caregivers, with 92% saying they would definitely recommend it. Its CMS composite quality process score of 97.18 is at the Indiana state average of 97.51.
Henry County Memorial Hospital Hospice serves 32 ZIP codes from its New Castle, Indiana office in Henry County.
Yes, Henry County Memorial Hospital Hospice is Medicare-certified (CCN 151564, since 1997). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Henry County Memorial Hospital Hospice is a Medicare-certified hospice located in New Castle, Indiana, serving families in Henry County and the surrounding area. It is organized under an "Other" ownership type and has been Medicare-certified since August 1, 1997.
Based on CMS Care Compare CAHPS survey data, family caregivers who worked with this hospice gave it a 5-star rating. Ninety-two percent of surveyed caregivers said they would definitely recommend this hospice to others, and 92% rated their overall experience with the hospice 9 or 10 on a 0-10 scale.
On CMS's composite quality process measure, this hospice scored 97.18, which is at the state average compared to Indiana's average score of 97.51. Its CMS care index score is 10, and 66.5% of patients received visits in the last days of life, according to the same published dataset.
Henry County Memorial Hospital Hospice reports serving 32 ZIP codes from its New Castle office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. All figures in this profile come from CMS Care Compare data; families should confirm the latest figures directly with CMS, since some measures may be updated or unavailable due to small patient sample sizes at any given time.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Henry County Memorial Hospital Hospice is Medicare-certified (CCN 151564) since August 1, 1997, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
According to CMS CAHPS survey data, this hospice received a 5-star rating, with 92% of caregivers saying they would definitely recommend it and 92% rating their experience 9 or 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process measure score is 97.18, which CMS classifies as at the state average, compared to Indiana's average of 97.51.
What areas and ZIP codes does this hospice serve?
This hospice serves 32 ZIP codes from its New Castle, Indiana location in Henry County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 32 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists this hospice's ownership type as "Other." Ownership type alone does not determine quality of care, so it's worth reviewing the CAHPS survey results and quality scores as well.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since August 1, 1997.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms and improve comfort, while hospice care is specifically for people who have stopped curative treatment and are focused on comfort in the final phase of a terminal illness.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up all care, and patients can still receive medical attention, pain management, and support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact them directly at (765) 593-2389 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Henry County Memorial Hospital Hospice at (765) 593-2389 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, service area, and staff availability; you can review the published CAHPS and quality scores here and ask the hospice directly at (765) 593-2389 about anything not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Henry County Memorial Hospital Hospice (CCN 151564) directly at https://www.medicare.gov/care-compare/details/hospice/151564?state=IN to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.