Highpoint Hospice
Gallatin, TN · Medicare-certified hospice (CCN 441513)
CMS process measure: 100 (state average 98.92 — above state average)
Serves: 61 ZIP codes (is yours included? →) · Phone: (615) 328-5515 · Verify on Medicare Care Compare ↗
Family caregivers gave Highpoint Hospice 3 stars overall, with 82% saying they would definitely recommend it. On CMS's composite process measure, it scored 100.00, above the Tennessee state average of 98.92.
Highpoint Hospice serves 61 ZIP codes from its office in Gallatin, Tennessee, in Sumner County.
Yes, Highpoint Hospice is Medicare-certified (CCN 441513), certified since 1988; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Highpoint Hospice, located in Gallatin, Sumner County, Tennessee, is a Medicare-certified hospice that has held certification since October 11, 1988. Its ownership type is listed by CMS as "Other."
According to CMS Care Compare's CAHPS Hospice Survey data, family caregivers gave Highpoint Hospice an overall rating of 3 stars. Among those surveyed, 82% said they would definitely recommend this hospice to others, and 81% rated their overall experience 9 or 10 on a 10-point scale. These figures reflect the experiences reported by family caregivers of patients who received care.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Highpoint Hospice scored 100.00, compared to a Tennessee state average of 98.92 — placing it above the state average. CMS's care index score for this hospice is listed at 10, and visits in the last days of life were reported at 64.2%.
Highpoint Hospice serves a broad area, covering 61 ZIP codes from its Gallatin office.
All figures above come from CMS Care Compare data as published by CMS; where a measure is not listed here, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. Contact the hospice directly for information about staff, facilities, or services, none of which are described in this CMS dataset.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Highpoint Hospice is Medicare-certified (CCN 441513), certified since October 11, 1988, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows a 3-star overall rating, with 82% of family caregivers saying they would definitely recommend Highpoint Hospice and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Highpoint Hospice scored 100.00 on CMS's composite process measure, compared to a Tennessee state average of 98.92, placing it above the state average.
What areas and ZIP codes does this hospice serve?
It serves 61 ZIP codes from its office in Gallatin, Sumner County, Tennessee.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 61 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists its ownership type as "Other." Ownership type can relate to organizational structure, but CMS's quality and survey measures reflect actual reported care experiences and processes regardless of ownership.
How long has this hospice been Medicare-certified?
Highpoint Hospice has been Medicare-certified since October 11, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to stop curative treatment and are focused on comfort during a terminal illness.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, medical attention, or support.
Where is hospice care provided — at home or in a facility?
This CMS dataset does not specify where Highpoint Hospice provides care; contact the hospice at (615) 328-5515 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe an intake process; contact Highpoint Hospice at (615) 328-5515 and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, service area, and staff availability; you can review Highpoint Hospice's published figures here and ask the hospice directly at (615) 328-5515 for anything not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Highpoint Hospice (CCN 441513) directly at https://www.medicare.gov/care-compare/details/hospice/441513?state=TN to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.