Holy Cross Hospice, Inc
Pasadena, CA · Medicare-certified hospice (CCN 751619)
CMS process measure: 65.91 (state average 93.41 — below state average)
Serves: 44 ZIP codes (is yours included? →) · Phone: (626) 283-6588 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Holy Cross Hospice, Inc in Pasadena, CA, so no star rating or recommend percentage is available. On the CMS composite process measure, the hospice scored 65.91, below the California state average of 93.41.
Holy Cross Hospice, Inc serves 44 ZIP codes from its Pasadena, CA office in Los Angeles County. Families can confirm whether a specific address is included by contacting the hospice directly or checking Medicare Care Compare.
Yes, Holy Cross Hospice, Inc is Medicare-certified (CCN 751619, certified since 2014). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Holy Cross Hospice, Inc is a for-profit hospice agency based in Pasadena, California, serving families in Los Angeles County. The agency has been Medicare-certified since May 6, 2014 (CCN 751619).
CMS Care Compare has not published CAHPS family caregiver survey results — such as a star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10 — for Holy Cross Hospice, Inc. This is often the result of too few surveyed patients or families to report reliably, and it should not be read as an indicator of poor quality.
On the CMS composite process measure, which reflects how consistently a hospice completes a bundle of recommended care processes, Holy Cross Hospice, Inc scored 65.91, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS also lists a care index score of 9 and reports that visits occurred in the last days of life for 5.0% of patients, according to the most recent published Care Compare data.
Holy Cross Hospice, Inc serves 44 ZIP codes from its Pasadena office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility; this listing does not include cost or coverage details beyond that. All figures above are drawn directly from CMS Care Compare data and reflect the most recently published reporting period available.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Holy Cross Hospice, Inc is Medicare-certified under CCN 751619, certified since May 6, 2014. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, which often happens when too few patients or families were surveyed. This is not an indicator of poor quality, simply a gap in published data.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Holy Cross Hospice, Inc scored 65.91, compared with a California state average of 93.41 — below the state average. CMS also reports a care index score of 9 and that visits occurred in the last days of life for 5.0% of patients.
What areas and ZIP codes does this hospice serve?
It serves 44 ZIP codes from its Pasadena, CA office in Los Angeles County. Contact the hospice at (626) 283-6588 to confirm whether a specific address falls within their service area.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Holy Cross Hospice, Inc is a for-profit hospice agency. Ownership type does not by itself determine quality of care, but families may want to weigh it alongside the published quality measures.
How long has this hospice been Medicare-certified?
Holy Cross Hospice, Inc has been Medicare-certified since May 6, 2014.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to stop curative treatment and focus on comfort, typically when a doctor certifies a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
This CMS data does not specify where Holy Cross Hospice, Inc provides care. Contact the hospice at (626) 283-6588 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process. Contact Holy Cross Hospice, Inc at (626) 283-6588 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, how a hospice's quality measures compare to state averages, and its service area — all of which are outlined for Holy Cross Hospice, Inc above; for specifics not covered here, contact the hospice directly.
How do I verify this hospice on Medicare Care Compare?
You can look up Holy Cross Hospice, Inc directly at https://www.medicare.gov/care-compare/details/hospice/751619?state=CA to review its current published CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.