Hope Hospice
New Braunfels, TX · Medicare-certified hospice (CCN 451522)
CMS process measure: 99.75 (state average 94.72 — above state average)
Serves: 71 ZIP codes (is yours included? →) · Phone: (830) 625-7500 · Verify on Medicare Care Compare ↗
Hope Hospice has a 4-star CAHPS family caregiver rating, with 89% of caregivers saying they would definitely recommend it. Its CMS composite process score of 99.75 is above the Texas state average of 94.72.
Hope Hospice serves 71 ZIP codes from its New Braunfels, Texas office in Comal County.
Yes, Hope Hospice is Medicare-certified (CCN 451522, since 1988); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hope Hospice is a non-profit hospice based in New Braunfels, Texas, serving families in Comal County and the surrounding region. It has been Medicare-certified since May 24, 1988 (CCN 451522).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Hope Hospice an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 88% rated their overall experience as 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Hope Hospice scored 99.75, compared to the Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 10 and notes that visits occurred in the last days of life for 72.9% of patients, per the published data.
Hope Hospice's service area, as listed with CMS, covers 71 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost figures are provided here beyond that fact. All figures above come from CMS Care Compare data and reflect the most recent published survey and quality-measure vintage available for this hospice. Families should confirm current details directly with the hospice and on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hope Hospice is Medicare-certified (CCN 451522) and has been since May 24, 1988. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows a 4-star family caregiver rating, with 89% saying they would definitely recommend Hope Hospice and 88% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Hope Hospice's composite process score is 99.75, above the Texas state average of 94.72. CMS also reports a care index score of 10 and that visits occurred in the last days of life for 72.9% of patients.
What areas and ZIP codes does this hospice serve?
Hope Hospice, based in New Braunfels, Texas (Comal County), serves 71 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 71 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Hope Hospice is organized as a non-profit. Ownership type is one factor among several CMS reports; families may also want to weigh the CAHPS and quality measure scores above.
How long has this hospice been Medicare-certified?
Hope Hospice has been Medicare-certified since May 24, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, focusing on comfort and quality of life. Hospice care is a specific type of palliative care for people who have stopped curative treatment and are expected to have a limited life expectancy, focusing entirely on comfort.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curing an illness to comfort and quality of life; it does not mean giving up care. Patients can stop hospice and resume other treatment if their circumstances or wishes change.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Hope Hospice delivers care. Please contact the hospice at (830) 625-7500 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include enrollment steps. Please contact Hope Hospice directly at (830) 625-7500 to learn how to begin care, and verify certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice's quality measures compare to state averages, the service area, and how long the hospice has been Medicare-certified — all of which are covered above for Hope Hospice.
How do I verify this hospice on Medicare Care Compare?
You can look up Hope Hospice (CCN 451522) directly at https://www.medicare.gov/care-compare/details/hospice/451522?state=TX to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.