Hospice Of Redlands Community Hospital
Redlands, CA · Medicare-certified hospice (CCN 051534)
CMS process measure: 89.31 (state average 93.41 — below state average)
Serves: 36 ZIP codes (is yours included? →) · Phone: (909) 335-5643 · Verify on Medicare Care Compare ↗
Hospice Of Redlands Community Hospital has earned a 5-star family caregiver rating from CMS, with 90% of caregivers saying they would definitely recommend it. Its CMS composite process score of 89.31 is below the California state average of 93.41.
Hospice Of Redlands Community Hospital serves 36 ZIP codes from its Redlands, CA office in San Bernardino County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Hospice Of Redlands Community Hospital is Medicare-certified (CCN 051534), certified since 1988, so the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No further cost details apply beyond that coverage fact.
About this hospice
Hospice Of Redlands Community Hospital is a for-profit hospice based in Redlands, California, serving families in San Bernardino County and surrounding areas. It has been Medicare-certified since January 25, 1988, meaning it has met federal requirements for hospice care for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 5-star overall rating. Ninety percent of surveyed family caregivers said they would definitely recommend this hospice, and 91% rated their overall experience 9 or 10 out of 10. These figures reflect the direct experiences of families who received care through this provider.
On CMS's composite process measure, which reflects how consistently the hospice performs a set of important care processes, this hospice scored 89.31, which is below the California state average of 93.41. CMS also reports a care index score of 9 and notes that 38.7% of patients received visits from staff in the last days of life, based on the available data.
This hospice serves 36 ZIP codes from its Redlands office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures cited come from CMS Care Compare data as published; where a measure is not listed, CMS has not published it for this hospice, often due to small patient counts, which does not necessarily indicate lower quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of Redlands Community Hospital is Medicare-certified (CCN 051534), certified since January 25, 1988, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare reports a 5-star family caregiver rating, with 90% of caregivers saying they would definitely recommend this hospice and 91% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 89.31, which CMS lists as below the California state average of 93.41; CMS also reports a care index score of 9 and 38.7% of patients receiving visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 36 ZIP codes from its Redlands, California office in San Bernardino County, according to CMS Care Compare data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 36 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is listed as for-profit ownership in CMS data; ownership type does not by itself indicate quality, but it can be worth discussing with the hospice.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 25, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to ease symptoms, while hospice care focuses on comfort rather than cure for people with a life-limiting illness, typically when a doctor certifies a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No; hospice shifts the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness, and patients can still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
CMS data does not specify where this hospice provides care; contact the hospice at (909) 335-5643 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't include enrollment steps; contact the hospice directly at (909) 335-5643 to ask about how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, staffing, how care is coordinated in the last days of life, and services offered; contact the hospice at (909) 335-5643 for specifics, and review its full profile on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of Redlands Community Hospital directly at https://www.medicare.gov/care-compare/details/hospice/051534?state=CA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.