Hospice Of Western Kentucky
Owensboro, KY · Medicare-certified hospice (CCN 181520)
CMS process measure: 83.97 (state average 96.21 — below state average)
Serves: 47 ZIP codes (is yours included? →) · Phone: (270) 926-7565 · Verify on Medicare Care Compare ↗
Hospice Of Western Kentucky has a 4-star CAHPS family caregiver rating, with 89% of surveyed families saying they'd definitely recommend it. On CMS's composite process measure, it scored 83.97, below the Kentucky state average of 96.21.
Hospice Of Western Kentucky serves 47 ZIP codes from its Owensboro, Kentucky office in Daviess County.
Yes, Hospice Of Western Kentucky is Medicare-certified (CCN 181520), certified since 1990; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Of Western Kentucky is a for-profit hospice based in Owensboro, Kentucky, in Daviess County. It has been Medicare-certified since April 25, 1990, and today serves 47 ZIP codes from its Owensboro office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
According to CMS Care Compare data, family caregivers surveyed through the CAHPS Hospice Survey gave this provider an overall rating of 4 stars. Among those surveyed, 89% said they would definitely recommend this hospice to others, and 85% rated their overall experience of care a 9 or 10 out of 10. These figures reflect the experiences reported by family caregivers, as published by CMS.
On CMS's composite process measure, which looks at how consistently a hospice completes a bundle of recommended care processes, this hospice scored 83.97, compared to a Kentucky state average of 96.21 — placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 73.1% of patients received visits during the last days of life, as measured in CMS's published data.
All figures above come from CMS Care Compare data. Where CMS has not published a particular measure for this hospice, that is often due to small patient counts and should not be read as an indication of poor quality. Families are encouraged to verify current figures directly on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Of Western Kentucky is Medicare-certified (CCN 181520) since April 25, 1990, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this hospice received a 4-star family caregiver rating, with 89% saying they would definitely recommend it and 85% rating their overall experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 83.97, compared to the Kentucky state average of 96.21, placing it below the state average on this measure. CMS also reports a care index score of 9 and that 73.1% of patients received visits during the last days of life.
What areas and ZIP codes does this hospice serve?
This hospice serves 47 ZIP codes from its Owensboro, Kentucky office in Daviess County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 47 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself indicate quality; CMS quality and survey scores are separate measures worth reviewing.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 25, 1990.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact the hospice at (270) 926-7565 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Please contact the hospice at (270) 926-7565 to discuss how to begin care, and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You may want to ask about caregiver satisfaction ratings, how the hospice performs on CMS quality measures, the ZIP codes it serves, and how it supports families — contact the hospice at (270) 926-7565 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Of Western Kentucky (CCN 181520) directly at https://www.medicare.gov/care-compare/details/hospice/181520?state=KY to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.