Hospice & Palliative Care Palmetto Region
Fort Mill, SC · Medicare-certified hospice (CCN 421626)
CMS process measure: 99.59 (state average 97.78 — above state average)
Serves: 55 ZIP codes (is yours included? →) · Phone: (803) 548-3708 · Verify on Medicare Care Compare ↗
Hospice & Palliative Care Palmetto Region received an overall 3-star CAHPS family caregiver rating, with 84% of families saying they would definitely recommend it. On CMS's composite process-of-care measure, it scored 99.59, above the South Carolina state average of 97.78.
Hospice & Palliative Care Palmetto Region serves 55 ZIP codes from its Fort Mill, SC office in York County.
Yes, Hospice & Palliative Care Palmetto Region is Medicare-certified (CCN 421626, since 2015); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice & Palliative Care Palmetto Region is a non-profit hospice based in Fort Mill, South Carolina, serving families in York County and the surrounding area. It has been Medicare-certified since January 28, 2015 (CCN 421626).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this provider an overall rating of 3 stars. Among respondents, 84% said they would definitely recommend this hospice to others, and 84% rated their experience 9 or 10 out of 10.
On CMS's composite process-of-care measure, which reflects how consistently the hospice delivers recommended care practices, this hospice scored 99.59, compared with a South Carolina state average of 97.78 — placing it above the state average. CMS also reports a care index score of 10, and 69.6% of patients received visits in the last days of life, per the most recent published data. Where a specific measure is not mentioned here, CMS has not published it for this hospice, which can happen when patient counts are small and does not indicate poor quality.
This hospice's service area covers 55 ZIP codes, reflecting a fairly broad reach for a Fort Mill-based provider.
The Medicare hospice benefit covers hospice care for eligible patients. All figures above come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Hospice & Palliative Care Palmetto Region is Medicare-certified (CCN 421626), certified since January 28, 2015. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows an overall rating of 3 stars, with 84% of respondents saying they would definitely recommend this hospice and 84% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process-of-care score is 99.59, compared with the South Carolina state average of 97.78, placing it above the state average.
What areas and ZIP codes does this hospice serve?
This hospice serves 55 ZIP codes from its Fort Mill, SC location in York County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 55 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a non-profit. Ownership type can affect organizational priorities, but CMS quality and survey data are the more direct measures of a hospice's day-to-day care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 28, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms and improve quality of life, while hospice care focuses on comfort for patients who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curative treatment to comfort, symptom management, and quality of life; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; contact them at (803) 548-3708 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps for this hospice; contact them at (803) 548-3708 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about CAHPS caregiver satisfaction scores, how a hospice's quality measures compare to the state average, and the scope of its service area, all of which are reported on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice & Palliative Care Palmetto Region directly at https://www.medicare.gov/care-compare/details/hospice/421626?state=SC to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.