Hospice Program/Vna Of Hanover And Spring Grove
Hanover, PA · Medicare-certified hospice (CCN 391548)
CMS process measure: 94.35 (state average 95.55 — below state average)
Serves: 27 ZIP codes (is yours included? →) · Phone: (717) 637-1227 · Verify on Medicare Care Compare ↗
Hospice Program/VNA of Hanover and Spring Grove has a 5-star CAHPS family caregiver rating, with 92% saying they would definitely recommend it. Its CMS composite process score of 94.35 is slightly below the Pennsylvania state average of 95.55.
Hospice Program/VNA of Hanover and Spring Grove serves 27 ZIP codes from its office in Hanover, Pennsylvania, in York County. Families should confirm their specific ZIP code is included by contacting the hospice directly.
Yes, Hospice Program/VNA of Hanover and Spring Grove is Medicare-certified (CCN 391548), certified since 1990. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Hospice Program/VNA of Hanover and Spring Grove is a non-profit hospice based in Hanover, Pennsylvania, serving families in York County. It has been Medicare-certified since October 26, 1990.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 5 stars. Of those surveyed, 92% said they would definitely recommend the hospice to others, and 89% rated their experience 9 or 10 on a 10-point scale. These figures reflect the experiences of caregivers who chose to respond to the survey and represent CMS's most recently published data.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 94.35, compared to a Pennsylvania state average of 95.55 — placing it slightly below the state average. CMS also reports a care index score of 9, and that 62.9% of patients received visits from a hospice team member in the last days of life, according to the available data.
This hospice reports serving 27 ZIP codes from its Hanover office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. Where CMS has not published a particular measure for this hospice, that omission does not indicate poor quality — it is often due to small numbers of surveyed patients. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Hospice Program/VNA of Hanover and Spring Grove is Medicare-certified (CCN 391548), certified since October 26, 1990, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 5-star CAHPS rating, with 92% of surveyed family caregivers saying they would definitely recommend this hospice and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 94.35, compared to a Pennsylvania state average of 95.55, placing it slightly below the state average; CMS also lists a care index score of 9 and 62.9% of patients receiving visits in the last days of life.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 27 ZIP codes from its office in Hanover, Pennsylvania, in York County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 27 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice; ownership type can relate to how a hospice reinvests revenue, but CMS quality data should be reviewed regardless of ownership structure.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 26, 1990.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have chosen to stop curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; contact the hospice at (717) 637-1227 or verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact the hospice at (717) 637-1227 to ask how to begin care and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how often clinicians visit near the end of life, service area, and how the hospice communicates with families — this listing's CMS figures can help with some of those questions, and the hospice at (717) 637-1227 can answer the rest.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospice Program/VNA of Hanover and Spring Grove (CCN 391548) at https://www.medicare.gov/care-compare/details/hospice/391548?state=PA to confirm current CMS ratings and information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.