Hospicio Luz Celeste
Caguas, PR · Medicare-certified hospice (CCN 401576)
CMS process measure: 96.71 (state average 93.83 — above state average)
Serves: 97 ZIP codes (is yours included? →) · Phone: (787) 957-7273 · Verify on Medicare Care Compare ↗
Family caregivers gave Hospicio Luz Celeste a CAHPS star rating of 2 out of 5, with 78% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 96.71, above the Puerto Rico state average of 93.83.
Hospicio Luz Celeste serves 97 ZIP codes from its office in Caguas, Puerto Rico, in Caguas county. This reflects a fairly broad service area as reported by CMS.
Yes, Hospicio Luz Celeste is Medicare-certified, with CCN 401576, certified since 2019. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Hospicio Luz Celeste is a Medicare-certified hospice located in Caguas, Puerto Rico, serving families in Caguas county and the surrounding area. The hospice is classified by CMS as an "Other" ownership type and has been Medicare-certified since September 27, 2019.
According to the CMS CAHPS family caregiver survey, Hospicio Luz Celeste received a caregiver star rating of 2 out of 5. Among families who responded, 78% said they would definitely recommend this hospice to others, and 77% rated the hospice a 9 or 10 out of 10 overall. These figures reflect the experiences reported by family caregivers surveyed after a patient's death and come from CMS Care Compare data.
On the CMS composite process measure, which tracks how consistently a hospice follows recommended care processes, Hospicio Luz Celeste scored 96.71, which CMS classifies as above the Puerto Rico state average of 93.83. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 39.1% of patients, according to the most recent published data.
Hospicio Luz Celeste's service area, per CMS records, spans 97 ZIP codes, indicating a fairly broad reach from its Caguas office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; where a measure is not listed, CMS has not published it for this hospice, which is often due to small patient counts and does not indicate poor quality.
Questions families ask
Does Medicare cover care from Hospicio Luz Celeste?
Yes, Hospicio Luz Celeste is Medicare-certified (CCN 401576, since 2019). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gave Hospicio Luz Celeste a caregiver star rating of 2 out of 5, with 78% of caregivers saying they would definitely recommend the hospice and 77% rating their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Hospicio Luz Celeste scored 96.71, which is above the Puerto Rico state average of 93.83.
What areas and ZIP codes does this hospice serve?
According to CMS data, Hospicio Luz Celeste serves 97 ZIP codes from its office in Caguas, Puerto Rico, in Caguas county.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 97 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS classifies Hospicio Luz Celeste's ownership type as "Other." Ownership type can inform families about a hospice's organizational structure, but it does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
Hospicio Luz Celeste has been Medicare-certified since September 27, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort and quality of life when curative treatment is no longer being pursued, typically for those with a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean giving up care or attention — many patients and families find it provides more support, not less.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Hospicio Luz Celeste at (787) 957-7273 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Hospicio Luz Celeste directly at (787) 957-7273 to learn how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice performs on CMS quality measures, the size of its service area, and how care is coordinated — all available in part through Medicare Care Compare and by speaking directly with the hospice at (787) 957-7273.
How do I verify this hospice on Medicare Care Compare?
You can look up Hospicio Luz Celeste directly using CCN 401576 at https://www.medicare.gov/care-compare/details/hospice/401576?state=PR to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.