Keystone Hospice
Indianapolis, IN · Medicare-certified hospice (CCN 151596)
CMS process measure: 68.18 (state average 97.51 — below state average)
Serves: 55 ZIP codes (is yours included? →) · Phone: (317) 805-4711 · Verify on Medicare Care Compare ↗
Family caregivers gave Keystone Hospice a 4-star rating in the CMS survey, with 84% saying they would definitely recommend it. However, its composite process score of 68.18 is below the Indiana state average of 97.51.
Keystone Hospice serves 55 ZIP codes from its Indianapolis, Indiana office in Marion County. Families should confirm whether their specific ZIP code is covered by contacting the hospice directly.
Yes, Keystone Hospice is Medicare-certified (CCN 151596), certified since 2007. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Keystone Hospice is a for-profit hospice provider based in Indianapolis, Indiana, serving Marion County and surrounding areas. It has been Medicare-certified since March 6, 2007 (CCN 151596).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Keystone Hospice an overall rating of 4 stars. Among respondents, 84% said they would definitely recommend this hospice to others, and 84% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Keystone Hospice scored 68.18, which is below the Indiana state average of 97.51. CMS also reports a care index score of 9 and notes that 26.4% of patients received visits in the last days of life, based on the same reporting period.
Keystone Hospice reports serving 55 ZIP codes from its Indianapolis office, covering a broad area of central Indiana.
All figures above come from CMS Care Compare data. Where a measure is not listed here, CMS has not published it for this hospice, which often happens when patient counts are too small for reliable reporting — this does not indicate poor quality.
The Medicare hospice benefit covers hospice care for eligible patients; no cost details beyond that are provided here. Families are encouraged to verify current information directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Keystone Hospice is Medicare-certified (CCN 151596), certified since March 6, 2007. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Keystone Hospice a 4-star CAHPS rating, with 84% saying they would definitely recommend the hospice and 84% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Keystone Hospice's composite process score is 68.18, which is below the Indiana state average of 97.51, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Keystone Hospice reports serving 55 ZIP codes from its Indianapolis, Indiana office in Marion County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 55 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Keystone Hospice is a for-profit organization. Ownership type alone does not determine quality of care; CMS quality and survey measures offer more direct insight.
How long has this hospice been Medicare-certified?
Keystone Hospice has been Medicare-certified since March 6, 2007.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped curative treatment and are typically expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness; it does not mean giving up all care, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Keystone Hospice delivers care; please contact the hospice at (317) 805-4711 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin hospice care, contact Keystone Hospice directly at (317) 805-4711 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about family caregiver satisfaction scores, quality measures compared to the state average, service area, and how the hospice supports patients and families, then confirm details by contacting the hospice at (317) 805-4711.
How do I verify this hospice on Medicare Care Compare?
You can look up Keystone Hospice directly at https://www.medicare.gov/care-compare/details/hospice/151596?state=IN to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.