Medical Services Of America Hospice Of The Upstate
Greenville, SC · Medicare-certified hospice (CCN 421554)
CMS process measure: 96.09 (state average 97.78 — below state average)
Serves: 95 ZIP codes (is yours included? →) · Phone: (864) 627-4270 · Verify on Medicare Care Compare ↗
Medical Services Of America Hospice Of The Upstate has a 4-star CAHPS family caregiver rating, with 87% of caregivers saying they would definitely recommend it. Its CMS composite process-of-care score of 96.09 is below the South Carolina state average of 97.78.
Medical Services Of America Hospice Of The Upstate serves 95 ZIP codes from its Greenville, South Carolina office in Greenville County. Families outside this area should contact the hospice to confirm whether their location is covered.
Yes, Medical Services Of America Hospice Of The Upstate is Medicare-certified (CCN 421554, since 2004). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Medical Services Of America Hospice Of The Upstate is a for-profit hospice based in Greenville, South Carolina, serving Greenville County and the surrounding region. The hospice has been Medicare-certified since September 29, 2004, under CMS Certification Number (CCN) 421554.
According to CMS Care Compare's CAHPS Hospice Survey of family caregivers, this hospice earned a 4-star rating. Among those surveyed, 87% said they would definitely recommend this hospice to family and friends, and 84% rated the hospice care team a 9 or 10 out of 10.
On CMS's composite process-of-care measure, which reflects how consistently the hospice performs a bundle of recommended care processes, this hospice scored 96.09, which is below the South Carolina state average of 97.78. CMS also publishes a related care index score of 10 for this hospice. Because CMS bases some measures on relatively small numbers of patients, any measure not shown here should not be read as a sign of poor quality — it simply means CMS has not published it for this hospice.
This hospice reports serving 95 ZIP codes from its Greenville office, indicating a fairly broad service area across the Upstate region.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost or coverage details beyond that are included here. Families are encouraged to contact the hospice directly and review the current Care Compare listing for the most up-to-date information.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Medical Services Of America Hospice Of The Upstate is Medicare-certified under CCN 421554, effective September 29, 2004, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, this hospice received a 4-star rating, with 87% of family caregivers saying they would definitely recommend it and 84% rating the care team 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process-of-care score is 96.09, which is below the South Carolina state average of 97.78.
What areas and ZIP codes does this hospice serve?
It serves 95 ZIP codes from its Greenville, South Carolina office in Greenville County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 95 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care, but families may want to weigh it alongside the CMS survey results and quality scores.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 29, 2004.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to stop curative treatment and focus on comfort, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up all care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact them at (864) 627-4270 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data available does not describe the enrollment process; please contact the hospice at (864) 627-4270 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality scores compared to the state average, service area, and ownership type — all of which are covered above using CMS data for this hospice.
How do I verify this hospice on Medicare Care Compare?
You can review current details for this hospice at https://www.medicare.gov/care-compare/details/hospice/421554?state=SC.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.