Mercy Health - Hospice Lima
Lima, OH · Medicare-certified hospice (CCN 361543)
CMS process measure: 96.91 (state average 97.03 — at state average)
Serves: 63 ZIP codes (is yours included? →) · Phone: (419) 226-9064 · Verify on Medicare Care Compare ↗
Mercy Health - Hospice Lima has a 3-star family caregiver rating, with 81% of caregivers saying they would definitely recommend it. Its CMS composite process score of 96.91 is at the Ohio state average of 97.03.
Mercy Health - Hospice Lima serves 63 ZIP codes from its office in Lima, Ohio, located in Allen County.
Yes, Mercy Health - Hospice Lima is Medicare-certified (CCN 361543), certified since March 13, 1990; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Mercy Health - Hospice Lima is a non-profit hospice serving the Lima, Ohio area from Allen County. The organization has been Medicare-certified since March 13, 1990, meaning it has provided hospice services to families for several decades under Medicare oversight.
According to CMS Care Compare's CAHPS family caregiver survey data, Mercy Health - Hospice Lima has earned a 3-star caregiver rating. In the survey, 81% of family caregivers said they would definitely recommend this hospice, and 81% rated their overall experience 9 or 10 out of 10. These figures reflect the direct experiences of families who used the hospice's services.
On CMS's composite process quality measure, Mercy Health - Hospice Lima scored 96.91, which CMS classifies as at the state average when compared to Ohio's average score of 97.03. This composite measure reflects how consistently the hospice performed a bundle of recommended clinical processes.
The hospice reports serving 63 ZIP codes from its Lima, Ohio location, indicating a fairly broad service area within the region.
All figures cited here come from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which can occur simply due to small patient counts and should not be read as an indicator of poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here beyond that fact. This profile does not describe staffing, facilities, or specific services, as that information was not included in the source data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Mercy Health - Hospice Lima is Medicare-certified (CCN 361543) since March 13, 1990, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, Mercy Health - Hospice Lima received a 3-star rating, with 81% of caregivers saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 96.91, which CMS rates as at the state average compared to Ohio's average of 97.03.
What areas and ZIP codes does this hospice serve?
Mercy Health - Hospice Lima serves 63 ZIP codes from its office in Lima, Ohio, in Allen County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 63 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice; ownership type can reflect organizational structure and mission but is not by itself a measure of quality, so it's best considered alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
Mercy Health - Hospice Lima has been Medicare-certified since March 13, 1990.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms and improve quality of life, while hospice care is specifically for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; it is not about giving up care, but about changing its goals.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Mercy Health - Hospice Lima at (419) 226-9064 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't cover enrollment steps; contact Mercy Health - Hospice Lima directly at (419) 226-9064 to learn how to begin care, and verify certification on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, service area, and how care is coordinated; you can review these details for this hospice on Medicare Care Compare and ask the hospice directly at (419) 226-9064 for anything not covered there.
How do I verify this hospice on Medicare Care Compare?
You can look up Mercy Health - Hospice Lima directly using its CMS certification number (361543) at https://www.medicare.gov/care-compare/details/hospice/361543?state=OH.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.