Metro Medical Services, Inc
Chatsworth, CA · Medicare-certified hospice (CCN 921551)
CMS process measure: not reported
Serves: 18 ZIP codes (is yours included? →) · Phone: (818) 546-8662 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results or a composite process score for Metro Medical Services, Inc, so no star rating or recommendation percentage is currently available. This is often due to a small number of surveyed patients rather than a reflection of care quality.
Metro Medical Services, Inc serves 18 ZIP codes from its Chatsworth, California office in Los Angeles County.
Yes, Metro Medical Services, Inc is Medicare-certified (CCN 921551, since August 28, 2016); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Metro Medical Services, Inc is a for-profit hospice located in Chatsworth, California, serving families in Los Angeles County. The hospice has been Medicare-certified since August 28, 2016, under CMS Certification Number (CCN) 921551.
According to CMS Care Compare data, CMS has not published CAHPS family-caregiver survey results for this hospice, including a star rating, percentage of caregivers who would definitely recommend the hospice, and percentage rating it 9 or 10 overall. This is often the case when a hospice has too few surveyed patients for CMS to report reliable figures, and it should not be read as a sign of poor quality.
CMS also has not published this hospice's composite process measure score for comparison against the California state average of 93.41, nor has it published a visits-near-end-of-life percentage. A CMS care index score of 9 is listed in the available data, though CMS has not indicated how this hospice's composite measure compares to the state average ('not reported').
Metro Medical Services, Inc reports serving 18 ZIP codes from its Chatsworth office.
As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries when a doctor certifies a terminal prognosis; no additional cost information is provided here.
All figures in this profile come from CMS Care Compare data. Families are encouraged to review the current listing directly on Medicare Care Compare and to contact the hospice for details not covered by CMS reporting.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Metro Medical Services, Inc has been Medicare-certified since August 28, 2016 (CCN 921551), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for this hospice, which often happens when there are too few surveyed patients to report; it does not indicate poor care.
How does this hospice score on CMS quality measures compared to the state average?
CMS has not published a composite process score comparison for this hospice against the California state average of 93.41; a care index score of 9 is available, but a direct state comparison is listed as 'not reported.'
What areas and ZIP codes does this hospice serve?
Metro Medical Services, Inc serves 18 ZIP codes from its office in Chatsworth, Los Angeles County, California.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 18 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Metro Medical Services, Inc is a for-profit hospice. Ownership type can be worth knowing, but CMS quality measures should be reviewed alongside it rather than ownership alone.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 28, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients with a terminal prognosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
This is not specified in the available CMS data; please contact the hospice at (818) 546-8662 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The available data does not describe the enrollment process; contact the hospice directly at (818) 546-8662 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure comparisons, service area, and how care is coordinated; contact Metro Medical Services, Inc at (818) 546-8662 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Metro Medical Services, Inc (CCN 921551) directly at https://www.medicare.gov/care-compare/details/hospice/921551?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.