Middlesex Health Care At Home & Hospice Program
Middletown, CT · Medicare-certified hospice (CCN 071522)
CMS process measure: 94.08 (state average 96.43 — below state average)
Serves: 49 ZIP codes (is yours included? →) · Phone: (860) 358-5600 · Verify on Medicare Care Compare ↗
Middlesex Health Care At Home & Hospice Program has a 3-star CAHPS family caregiver rating, with 85% of families saying they would definitely recommend it. Its CMS composite process score of 94.08 is below the Connecticut state average of 96.43.
Middlesex Health Care At Home & Hospice Program serves 49 ZIP codes from its Middletown, Connecticut office in Middlesex County.
Yes, Middlesex Health Care At Home & Hospice Program is Medicare-certified (CCN 071522, since 1994); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Middlesex Health Care At Home & Hospice Program is a non-profit hospice based in Middletown, Connecticut, serving families in Middlesex County and surrounding areas. The hospice has been Medicare-certified since October 12, 1994 (CCN 071522).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 3-star rating. Among those surveyed, 85% said they would definitely recommend the hospice, and 83% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, this hospice scored 94.08, which is below the Connecticut state average of 96.43. CMS also reports a care index score of 9 and notes that 28.9% of patients received visits during the last days of life, based on the most recent published data.
This hospice's service area, as listed with CMS, covers 49 ZIP codes from its Middletown office.
All figures above come from CMS Care Compare data. Where a measure is not mentioned, CMS has not published it for this hospice, which is often related to small patient counts rather than an indicator of care quality. The Medicare hospice benefit covers hospice care for eligible patients; this listing does not include cost information. No staffing, facilities, or specific services beyond what CMS has published are described here — families should contact the hospice directly for those details.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Middlesex Health Care At Home & Hospice Program is Medicare-certified (CCN 071522, since October 12, 1994), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows a 3-star family caregiver rating, with 85% saying they would definitely recommend this hospice and 83% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 94.08, which is below the Connecticut state average of 96.43, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
CMS Care Compare lists this hospice as serving 49 ZIP codes from its Middletown, Connecticut office in Middlesex County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 49 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a non-profit; ownership type doesn't directly determine quality, but families may want to consider it alongside the CMS survey and quality measures.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 12, 1994.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but patients can still receive treatment for unrelated conditions and can leave hospice care if their wishes change.
Where is hospice care provided — at home or in a facility?
CMS data doesn't specify care settings for this hospice; contact Middlesex Health Care At Home & Hospice Program at (860) 358-5600 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
Contact the hospice at (860) 358-5600 to ask about the enrollment process, and verify certification and details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, what areas are served, and how to begin care — contact the hospice at (860) 358-5600 for specifics not published by CMS.
How do I verify this hospice on Medicare Care Compare?
You can look up Middlesex Health Care At Home & Hospice Program (CCN 071522) directly at https://www.medicare.gov/care-compare/details/hospice/071522?state=CT.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.