Monarch Hospice & Palliative Care
Kansas City, MO · Medicare-certified hospice (CCN 261698)
CMS process measure: 92.8 (state average 95.27 — below state average)
Serves: 57 ZIP codes (is yours included? →) · Phone: (816) 434-0938 · Verify on Medicare Care Compare ↗
Family caregivers who responded to the CMS survey gave Monarch Hospice & Palliative Care an 89% definitely-recommend rate, though CMS has not published an overall star rating for this hospice. On the CMS composite process measure, it scored 92.80, which is below the Missouri state average of 95.27.
Monarch Hospice & Palliative Care serves 57 ZIP codes from its Kansas City, Missouri office in Jackson County. Families in that area can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Monarch Hospice & Palliative Care is Medicare-certified (CCN 261698, since 2023); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. No additional cost details are provided beyond this coverage fact.
About this hospice
Monarch Hospice & Palliative Care is a Medicare-certified hospice serving families in and around Kansas City, Missouri, based in Jackson County. CMS Care Compare records show it has been certified since February 8, 2023. The CMS data provided does not include an ownership type for this hospice, so families should confirm whether it is operated on a for-profit, non-profit, or government basis directly with the hospice.
In the CMS CAHPS family caregiver survey, 89% of respondents said they would definitely recommend this hospice to others, and 87% rated their overall experience 9 or 10 out of 10. CMS has not published an overall CAHPS star rating for this hospice in the data provided, which can happen when survey volumes are small; this does not indicate poor quality, only that a summary star has not been released.
On the CMS composite process measure, Monarch scored 92.80, compared with a Missouri state average of 95.27 — placing it below the state average on this measure. CMS also reports that 96.2% of patients had visits in their final days of life, and a care index score of 10 was recorded. Monarch's service area, per CMS ZIP-level data, spans 57 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible beneficiaries. All figures above come from CMS Care Compare data; families are encouraged to review the source directly and speak with the hospice for current details.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Monarch Hospice & Palliative Care is Medicare-certified (CCN 261698), certified since February 8, 2023, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 89% of family caregivers said they would definitely recommend this hospice, and 87% rated their experience 9 or 10 out of 10. CMS has not published an overall star rating for this hospice in the available data.
How does this hospice score on CMS quality measures compared to the state average?
Monarch's composite process score is 92.80, compared with a Missouri state average of 95.27, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
Monarch Hospice & Palliative Care serves 57 ZIP codes from its Kansas City, Missouri location in Jackson County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 57 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
The CMS data provided does not include an ownership type for this hospice; please contact the hospice at (816) 434-0938 or check Medicare Care Compare to confirm.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since February 8, 2023, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to relieve symptoms, while hospice care is generally for patients with a life expectancy of six months or less who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, and patients may still receive treatment for pain, symptoms, and other needs.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; please contact Monarch Hospice & Palliative Care at (816) 434-0938 to ask about their settings.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Monarch Hospice & Palliative Care at (816) 434-0938 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver recommendation rates, quality measure scores, service area coverage, and how care needs are met; you can review Monarch's published figures on Medicare Care Compare and ask the hospice directly at (816) 434-0938 for anything not listed there.
How do I verify this hospice on Medicare Care Compare?
You can look up Monarch Hospice & Palliative Care (CCN 261698) directly at https://www.medicare.gov/care-compare/details/hospice/261698?state=MO to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.