New Heights Hospice Inc
Glendale, CA · Medicare-certified hospice (CCN B31680)
CMS process measure: 87.5 (state average 93.41 — below state average)
Serves: 39 ZIP codes (is yours included? →) · Phone: (818) 319-0807 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for New Heights Hospice Inc, so no star rating or percent-recommend figure is available. On the CMS composite process measure, this hospice scored 87.50, compared with a California state average of 93.41, placing it below the state average.
New Heights Hospice Inc serves 39 ZIP codes from its Glendale, CA office in Los Angeles County.
Yes, New Heights Hospice Inc is Medicare-certified (CCN B31680, since January 2022); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
New Heights Hospice Inc is a Medicare-certified hospice serving families in Glendale, California, and surrounding Los Angeles County communities. According to CMS Care Compare data, this hospice has been Medicare-certified since January 25, 2022. CMS Care Compare does not list an ownership type for this hospice in the data currently published; families wishing to confirm this detail should check with the hospice directly or on Medicare Care Compare.
CMS has not published CAHPS family-caregiver survey results—such as a star rating, percent who would definitely recommend, or percent rating the hospice 9-10—for New Heights Hospice Inc. This is often the case for hospices with smaller patient counts, and it should not be read as a reflection of poor quality; it simply means CMS has not yet published enough survey responses to report these figures.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, New Heights Hospice Inc scored 87.50, compared with a California state average of 93.41. CMS Care Compare classifies this as below the state average. CMS also reports a care index score of 6 for this hospice.
New Heights Hospice Inc serves 39 ZIP codes from its Glendale office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. All figures above come from CMS Care Compare data; families should confirm current details directly with the hospice or on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. New Heights Hospice Inc is Medicare-certified (CCN B31680) since January 25, 2022, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for this hospice, often because of a small number of surveyed patients; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 87.50, compared with a California state average of 93.41, which CMS classifies as below the state average. CMS also reports a care index score of 6.
What areas and ZIP codes does this hospice serve?
New Heights Hospice Inc serves 39 ZIP codes from its office in Glendale, Los Angeles County, California.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 39 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS Care Compare data provided does not specify an ownership type for this hospice; contact the hospice at (818) 319-0807 or check Medicare Care Compare to confirm.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 25, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness to ease symptoms, while hospice care focuses on comfort rather than cure for people nearing the end of life, typically when a doctor certifies a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus from curing an illness to providing comfort and quality of life; patients can still receive treatment for symptom management and other health needs unrelated to the terminal diagnosis.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; contact New Heights Hospice Inc at (818) 319-0807 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe an intake process; contact New Heights Hospice Inc at (818) 319-0807 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CMS survey results, quality measure scores, service area, and ownership; contact New Heights Hospice Inc at (818) 319-0807 for specifics not listed here.
How do I verify this hospice on Medicare Care Compare?
You can look up New Heights Hospice Inc directly at https://www.medicare.gov/care-compare/details/hospice/B31680?state=CA to confirm its current CMS-reported information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.